Lux Hotel

the hotel location is nice.Have a 99mart besides.but when checkin and checkout need to bring two towel,aircond and tv remote by own.in room did not have hair dryer also,if u needed can request with front desk.

Very bad experience!!!! Front desk indian guy very rude and not helping us at all.He not helping us but keep blaming us !!! My husband jeans was lost in room #210 !! I asked for his help to find the jeans,but he keep saying not found anything without checking and keep blame us misplaced that jeans.How your staff treat us like that!!??Your housekeeping also enter our room without knock the door,no apology at all from your front desk and hk!! I only want my jeans back!! Thats it!!!

Room generally clean but housekeeping will not be done daily unless you inform them before hand.. some of amenities in room not working well and only a small table placed in room. should be a bigger table and towels are sparing given got to exchange old towels for new when there is no need for it. Iron hair dryer and kettle should be placed in room instead of requesting for it at reception upon check in. The coffee machine near the reception is not working most of the time and need servicing all the time. no enough styrofoam cups made available at the coffee machine run out everytime and never replaced fast enough and room cleaner staff do not know how to make a bed properly.. do not recommend this hotel highly just before average standard