Innside by Melia Duesseldorf Hafen
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Innside by Melia Duesseldorf Hafen

No. 11 of 4-Star Select Hotels in Dusseldorf
Speditionstraße 9, Stadtbezirk 3-Hafen, Dusseldorf, North Rhine-Westphalia 40221, Germany
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Highlights
Great views
Delicious breakfast
Ideal location
Lots to do
Pets welcome
Amenities
Golf Course
Sauna
Massage Room
Fitness Room
Parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
With a stay at INNSiDE by Meliá Düsseldorf Hafen in Düsseldorf (Stadtbezirk 3), you'll be steps from Medienhafen and 9 minutes by foot from Gehry Buildings. This upscale hotel is 0.9 mi (1.5 km) from Rhine Tower and 0.9 mi (1.5 km) from Parliament of North Rhine-Westphalia.
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8.1/10
Very Good
One of the cleanest hotels near the harbor and very good value for money and acceptable service.
All 56 reviews
Surroundings
Airport: Dusseldorf Airport
(11.9 km)
Train: D-Hamm S
(1.2 km)
Train: Düsseldorf Völklinger Straße
(1.3 km)
Landmarks: The Living Bridge
(230m)
Landmarks: Radisson Blu Media Harbour Hotel, Düsseldorf
(260m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

INNSiDE Premium Double

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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5

INNSiDE Guestroom Double - One Or Two Beds

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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8

INNSiDE Premium Harbour Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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10

INNSiDE Lifestyle Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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Guest Reviews

8.1/10
Very Good
56 reviews
  • Cleanliness8.2
  • Amenities7.9
  • Location8.3
  • Service8.3
Average for similar properties in Dusseldorf
Most Mentioned
Review summary
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Service Quality: Guests frequently praised the excellent service provided by the hotel, highlighting the staff's attentiveness and efficiency. The service is consistently mentioned as a key positive aspect of the hotel, contributing to an overall satisfying stay.(based on 2 reviews)
L‍o‍e‍r‍w‍a‍l‍d‍ ‍R‍a‍l‍f‍ ‍M‍a‍n‍f‍r‍e‍d
July 22, 2025
Excellent service and nice rooms. A but loud near the elevator
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2025
So I wouldn't call it a hotel and certainly not a 4 star. It seems that they technically did everything to be called 4 stars without being worthy of 4 stars. I would define it as an office building of (not fancy) origin where instead of offices there are bedrooms. The gym and sauna looked gielo pushed them with force only to be considered to have them. The atmosphere in the building is not that of a hotel. The only good thing there is the breakfast and the view from it. The rooms with comfortable beds and relatively clean but not properly maintained, for example, during our stay, the shower faucet exploded in the middle of the shower, so it caused us a lot of sorrow and a very unpleasant experience. There are no sitting sofas in this place just to rest or relax. You can go up to the restaurant/bar on the 16th floor and sit there, but then you feel like someone who comes to the restaurant and doesn't buy anything, which is a feeling of shame. And their cancellation fee is 90% of the order, so you can't cancel after I realized that I fell into a sting.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2024
Eins der saubersten Hotels nähe Hafen und preislich sehr gut und für den Service sehe akzeptabel.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2024
Расположение в 30 минутах пешком от центра. В номере нет капсульной кофемашины, странно для такого уровня отеля. В ванной нет кондиционера для волос. Вообще отель тянет на хорошую трешку, но не более. Больше в нем не остановлюсь, дорого для такого уровня обслуживания.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 2, 2024
Goed hotel
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S‍t‍y‍l‍i‍a‍n‍o‍s‍ ‍S
April 15, 2025
Terrible experience with unlawful charging of my credit card security deposit. More specific I asked for the receptionist to add breakfast for the one of the two days I stayed there. She asked 50 euros for that and I paid her in cash. After I checked out, I noticed that only 13 euros of the 100 deposit were returned to my credit card. I asked explanation via emails and only then they send me an invoice which is included the breakfast that I had already paid in cash. I asked them to check the CCTV footage of the specific time I paid the receptionist with cash. No reply and after a few days I saw that they returned the 50 euros back to my account. No apologies, no explanation, just returned the money they unlawfully kept. Otherwise the hotel had nice view, it could be a nice experience but they ruined it, having to check why they stole you Poor explanation, poor communication, poor correspondence to their mistakes
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
Please don’t book this hotel , the stuff at the reception not helpful at all , the house keeping she didn’t even bothered to change my bed sheet which has dirt on it , the room was freezing and they refused to switch the heating on , 4 days in the cold , I just wanted to cry . Awful stay
z‍o‍e‍j‍4‍4‍6
August 12, 2025
The reason for the one star is as follows. The hotel placed €150 hold on my card when I checked in. I checked out on Sunday 3rd August, they advised at reception the money would be back in my account that day. I contacted them the following day by phone and was told it could take 7 days. I phoned again during the week and was told the same. Yesterday I called again and was told I had to email the pay department (email address provided was for reception) as they could not release my funds. They also ask that I supply them my card details in the email, I refused and they said the last 4 digits if I wanted to but did not have to. They have my card details from check-in so I did not feel it necessary to put them in an email. I emailed the address they gave, plus one I found online and the complaints team. As of today 12th August I have had no refund and no response to my emails. The bank cannot do anything until they release the hold. This is shocking customer service unlawfully withholding my money. The hotel itself was nice, quiet and clean. Slightly out of city centre but not a problem walking down the river or a short taxi. If it had not been for the withholding of my funds I would have given 4 stars.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Mia Restobar
Style: A la carte
Cuisine: Local
Open for: Dinner
Special dietary options: Gluten-free, Vegan, Vegetarian
Business hours: [Mon - Sun] 18:00-21:00
More Amenities
Internet
Parking
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineAmerican, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 07:30-11:30 Open
AgeFee
Children 17 years old and under
Contact property
Adult
Buffet:€25.00 (approx. CAD 40.26) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: €15.00 (approx. CAD 24.16) per room per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2013
  • Number of Rooms: 134
Phone:+49-211-447170
Email:dh@innside.com
With a stay at INNSiDE by Meliá Düsseldorf Hafen in Düsseldorf (Stadtbezirk 3), you'll be steps from Medienhafen and 9 minutes by foot from Gehry Buildings. This upscale hotel is 0.9 mi (1.5 km) from Rhine Tower and 0.9 mi (1.5 km) from Parliament of North Rhine-Westphalia.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a 24-hour health club and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Düsseldorf? This hotel has 1432 square feet (133 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 134 individually furnished guestrooms, featuring free minibar items and plasma televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

Does Innside by Melia Duesseldorf Hafen have breakfast?

Yes, Innside by Melia Duesseldorf Hafen have the high-rated breakfast including: American, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian.

What times are Innside by Melia Duesseldorf Hafen check-in and check-out?

Innside by Melia Duesseldorf Hafen check-in time is 15:00 and the check-out time is 11:00.

What is Innside by Melia Duesseldorf Hafen cancellation policy?

The cancellation policy for Innside by Melia Duesseldorf Hafen varies depending on the type of room and booking conditions.

How much does it cost to stay at Innside by Melia Duesseldorf Hafen?

Prices at Innside by Melia Duesseldorf Hafen change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Innside by Melia Duesseldorf Hafen?

The closest airport is Dusseldorf Airport, and it is about 20 mins from hotel by car (11.9 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Innside by Melia Duesseldorf Hafen?

Yes, Innside by Melia Duesseldorf Hafen offers on-site dining with Local dishes, all prepared with carefully selected, high-quality ingredients.

What are Innside by Melia Duesseldorf Hafen nearby landmarks?

Innside by Melia Duesseldorf Hafen locates at the center of Dusseldorf. The nearby landmarks include The Living Bridge, and it is 230m from your search (straight-line distance).

About This Property

Nearest AirportDusseldorf Intl. Airport
Distance to Airport8.16KM
Nearest Train StationD-Hamm S
Distance to Train Station1.22KM
Average Price FromCAD288
Hotel Star Rating4