Mercure Hotel Duesseldorf Zentrum

A very nice stay, the hotel is at a quiet but safe neighbourhood. The room looks new and condition as good as other hotels in Accor group.

My husband and I stayed here for a week and it was absolutely wonderful. The beds were comfy and always made by the time we came back in the evening, our fridge was stocked with beverages that were free of charge, and in general the hotel was easily accessible. They are two bus stops nearby allowing us to easily get around the city. This was a great stay and I recommend it to anyone traveling to Düsseldorf.

Amazing and lovely staff. Would recommend xx

Chose this hotel as it has a bus stop right over the road from the airport as well as tram stops five minutes walk away that take you to the central shopping area, station and river. Its a nice small boutique hotel in a great location with extremely helpful and pleasant staff. The rooms are on the small side but are clean. There was a little noise at the back of the hotel but this was brief and didn't intefere with our sleep. Although we didn't have breakfast there it was available along with several other options to eat close by. Coffee or tea was available all day. It also had a small but nice seating area near reception and a bar. I would stay here again.

great location, wonderful breakfast in the morning, nice bar to wind down in the evening and very center of being close to airport, Messe and downtown

We recently concluded a stay at Mercure Zentrum Düsseldorf from December 30, 2023, to January 1, 2024. The hotel's advantageous location, just a 10-minute taxi ride from the shopping streets and the same time from a very nice wildprk, is it's best feature. Upon arrival, check-in was efficient, the staff was friendly, and the room, in line with Mercure standards, offered satisfactory amenities including coffee and tea. The hotel provides a convenient parking facility under the premises for 20 euros per night, which we chose over the free alternative across the street, considering the New Year's fireworks. However, our overall experience was marred by significant noise disturbances during the night, contrary to the promised "soundproof rooms" highlighted on Accor's website. This was particularly disappointing and led us to question the effectiveness of the hotel's sound insulation. In an attempt to address the inconvenience, the compensation provided (refund for one night of parking (20 euros)) seems inadequate, especially considering the total cost of the weekend stay amounted to just under 400 euros. On a positive note, the breakfast offerings were commendable, featuring a diverse selection of items ranging from bacon, meatballs, and scrambled eggs to yogurts, muesli, cornflakes, cheeses, and deli meats. However, the coffee from the machine left much to be desired, as it exhibited an unpalatable sourness, potentially stemming from an issue with the milk. Fortunately, this could be easily rectified with instant coffee. Adding to the drawbacks, the bathroom facilities were notably in need of renovation. Mold was pervasive in various corners of the silicone, and some areas lacked proper sealing, detracting from the overall cleanliness and comfort of the accommodations. While we departed contently with the perspective that "it could have been worse," the combination of noise disturbances and subpar bathroom conditions leaves us hesitant to choose Mercure Zentrum Düsseldorf for a second stay until improvements are made.