Microtel Inn & Suites by Wyndham Eagle River/Anchorage Are

Enjoyed our stay thanks to the microtel employees. I would definitely recommend and return for future trips. They even welcomed my dog (who may seem scary but is a sweet girl and service animal)

after going up to room three times to attempt to make the card key work the desk clerk had to use her master key to open room for me. The toilet seat was broken, the base of the toilet was filthy. I doubt if the carpet has been vacuumed in months . I had to take a bath instead of a shower because the shower wouldn't work. Thats how I discovered how filthy the toilet base was, I had an eye level view of the filth on the toilet.

Staff was very friendly and accommodating, and the bed was comfortable. But the room was dirty, the same light was burned out during two stays one month apart, the window wouldn’t open, and the handicap access and stairs weren’t shoveled for the two days I was there. They offer a very good price deal but sometimes the stay is barely tolerable when filth is found on the floor and in the bathroom.

There was breakfast every morning and the bed sheets and towels appeared to be clean. And for $44/night it was somewhere to stay semi-last minute but those are really the only positives. The room in general was not very clean. There were spills and stains on the walls, the carpet & baseboards looked very dirty and there might've been a blood stain. There was a hole in shower wall like someone hit it with a hammer. The kleenex and toilet paper were empty when I got there. The room i stayed in was loud at all hours of the night with the door to the stairwell slamming shut and shaking my room plus super loud stomping footsteps. The front desk and staff were friendly but there was one lady in particular that was always in her office. We spent a lot of time in the lobby and whenever someone was checking in or needed assistance at the front desk the lady was never available and i noticed people were annoyed having to wait or had to call her to help them. On my last day they shut the water off to my room to make some plumbing fixes. I went down for breakfast at 9 and there were no signs up but when i came down to out at 11 the signs were there but had been too late to shower, unsure if it was planned or an emergency but quite inconvenient to have no notice besides a sign on doors in the lobby. If you don't mind a little uncleanliness or the bare minimum this place is for you.

This hotel had a nice at home feel about it. For the most part my room was clean except one bed had a stained sheet

Friendly stuff

Good prices

I love how the hotel is shopping distance away very quiet place very helpful and nice customers service