Shilton Inn

The hotel got repossessed when I was a guest and I wasn’t allowed to get my things until the last minute

Unfortunately you pay for what you get

Property was a "Budget" Hotel, hence the price.. Situated on the corner of main road, with car parking at back, checked in at 1pm no problem, checked out at 0330 next morning for work... Rooms very basic, but bed was clean and shower bathroom was adequate for my needs.. Seemed safe enough, sturdy lock on the door, I found no problem with the booking, as new this was a very basic hotel.. Pubs/takeaways/restaurants within walking distance, absolutely no problems (but won't suit everyone). Staff were pleasant.

A filthy hotel, bathroom was dirty, main room bin was not even emptied from the previous guests visit

Do not stay here the whole place needs knocking down. So many awful things about this hotel but heres just a few: No lift Stains on bedding Cracked sink Dirty shower Paper thin walls I have never stayed anywhere so bad

Hotel is old stink and dirty in many way.

The property was very dirty a lot of spiders have seen bed was also no clean in the shower no hot water

It was awful the room was disgusting

I booked this hotel by accident through the *********** app having searched dog friendly. I emailed to say I would arrive with 2 cute dogs. Immediate reply saying dogs not allowed. Same day as booking. I replied to say can I cancel. They said their policy was no refunds. I spoke to *********** who offered to write to hotel. Reply came back. No refunds. I phoned and spoke to man on reception who said manager Zara would call back. She didn’t. I phoned next day said same things and gave me her email. I sent her all the details of coming up in search copy of messages in *********** app from hotel and *********** I phoned and emailed from Monday to Friday. I had by this time booked Mallories which is dog friendly. After I booked in Mallories which is amazing 10 out of 10. I went to Shilton Inn. I had a lucky escape and don’t think I could have slept there. Zara was on reception. She denied getting phone messages or emails, said she had never come across my name. Said she would refund but I needed to get *********** to phone her and she would give an authorisation code. On the Monday I did that and was told by *********** they could t get through. *********** said that isn’t the process either. They emailed her and it was ignored. You will never get any customer service form this hotel.Avoid. *********** will not be used either