Stayed at the hotel for work. I had to stay there for 7 nights. I would have stayed longer but not after being there. The place was dirty, the sink was falling off the wall, the ceiling was falling down in pieces, the door lock ******, Stains and holes on the floor, Frozen dirty towel in the freezer. They did change the fridge out because they could not remove it and it had mildew in it. I give them that. The 2nd day into our trip their hot water heater went out. They promised us it would be back on the next day but kept being held off. We asked them for some money back due to the cold showers. They did not listen. There was no maid service they said but I saw no one but 1 person who did check out. I understood due to covid some do it ever so often or swap out towels and trash.. We had to get the towels are self. They yelled at us if we put them outside the door to let them know we need a change. THEY HAD NO BREAKFAST has stated. All their amenities were off. Could not use the pool it was never filled, no hot tub, 1 machine for ice the others were broken, No business center. It basically a run-down hotel to sleep and leave. Due to the poor service when our week was up we moved to another hotel. Because they would not refund us and top of that the water heater was out. I was at the window to check out and they told him flat out the parts were on backorder for the water heater so therefore they had no idea when hot water would be back. They did give me my pet deposit back even though I had a service animal with a letter from my doctor they still charged me the deposit. RUN DOWN HOTEL Beware.