Jl. Matraman Raya No.57, Palmeriam, Kec, Matraman, East Jakarta, Jakarta, Special Capital Region of Jakarta, 13140, IndonesiaView Hotel Details
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1 night
Holiday Inn Express Jakarta Matraman Guest Reviews
4.3/5
Very Good
322 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(322)
Positive reviews(311)
Reviews with photos/video(86)
Awesome stay(55)
Friendly owner(41)
Great value for money(15)
Convenient location(12)
Great location(11)
Tasty food(10)
Small room size(6)
Comfortable bed(3)
Negative reviews(11)
ONG
Standard Queen Room
Stayed in Dec 2024
Solo travelers
11 review
4.5/5
Great
Posted on Dec 26, 2024
Amazing front desk, super helpful and polite staff. Good room for short stay. Convenient location 5min ride to Manggarai train station where you can get Airport rail to airport.
The only downside was very flat pillows which were uncomfortable.
6/9
Gabriel
Standard Queen Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 13, 2024
Had an amazing experience at Holiday Matraman Inn! The highlight was definitely the restaurant. The food was delicious, with a great variety of dishes to choose from. Amanda provided exceptional service—friendly, attentive, and made us feel so welcomed.
SHAIFULLAH SUDIRMAN
Standard Room
Stayed in Sep 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Friends were telling me that location was an issue but I didn’t find it a hassle cos I could just hop on Grab to go anywhere. When I arrived I was greeted by the guard and the front desk personnel. Unfortunately I didn’t remember their names but they were the nicest people I’ve ever met in Jakarta. Hotel room was great although there were issues with the AC, the night duty personnel was quick to resolve the issue by giving me another room. I didn’t even have to go to the lobby to get this arranged. The staff came up and gave me a card to another room. Breakfast was a little disappointing as they didn’t refill the food in a timely manner but I wasn’t too worried cos I could just order food from somewhere else. I did feedback to them about the breakfast and the duty manager was quick to compensate me with a later check out on my next visit. I didn’t expect this but it was good to know that they care for their guests. Overall, the hotel did a great job. It was beyond my expectation. I would come back to this place again!
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Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
40 review
4.2/5
Very Good
Posted on Sep 14, 2024
For next trip will stay again.
Room is nice and surrounding has many resto and food.
arh_jkt95
Standard Queen Room
Stayed in Jul 2024
Business travelers
3 review
4.5/5
Great
Posted on Jul 8, 2024
Decent room in terms of cleanliness and size it's suitable for business travelers. Great service from the staff starting from security to receptionists to housekeepers. I really had a great time staying at Holiday Inn Express Matraman. The only downside on the other hand was the breakfast. The food was not delicious. Staff working at the restaurant were nice however the food was disappointing in my opinion.
kebo
2 Single Beds Standard
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Cozy & comfortable room. Toilet was clean. Food were good. Location also not far from tourist spot. Overall 5/5.
Darielle
2 Single Beds Standard
Stayed in Jun 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jun 23, 2024
Booked this hotel so that it is near Halim Whoosh station; bed is comfortable but pillows are too soft; provided bedroom slipper and Dove body wash & shampoo; free breakfast comes with room but variety is very limited; overall experience and cost are acceptable for 1 night stay
Guest User
Standard Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The room is clean and nice, comfortable bed and pillow. Check-in and check-out were very smooth. Staff was very friendly and helpful
HANWOOK
Standard Room
Stayed in Dec 2024
Travel with friends
7 review
3.2/5
Posted on Jan 5, 2025
It was nice because the air was really good and it wasn't too far from the city.
Dato’ Dr Abu Ubaidah Kemin
Standard Queen Room
Stayed in May 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on May 21, 2024
Good hotel, I stayed there many times, good location, surrounding with food areas
Guest User
Standard Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 9, 2024
everything is Excellent... just not really amuse with the breakfast menu. but i think it just my appetite
Glideouz
Standard Room
Stayed in Feb 2024
Family
18 review
3.7/5
Posted on Feb 12, 2024
Check in the hotel quite fast. The staff checked me in around 1pm..Good service!! I enjoyed the stay and breakfast. Will return again in future…
RHtravel
Standard Room
Stayed in Aug 2024
Travel with friends
15 review
4.2/5
Very Good
Posted on Aug 5, 2024
Really loved the staff! Kind and friendly.
Facilities were okay as well.
Will definitely book again
Khaled AL-Sadi
2 Single Beds Standard
Stayed in Apr 2024
Family
2 review
4.5/5
Great
Posted on May 6, 2024
The food is good, the service is great
ABDUL SANY FAIZAL
2 Single Beds Standard
Stayed in Jul 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Jul 26, 2024
Towels need to be changed. They are in bad conditions. Great customer services offered by all staff.