From the moment we arrived, throughout our one night stay and until we checked out, everything was in great condition. We got the family room, and everything we needed was in it, the price was remarkably low for the cleanliness and convenience to Toowoomba city. Reception was so friendly and nice, beds were super comfortable, and we ordered breakfast which was hot, and very reasonably priced. Shower had great water pressure, plenty of loo paper and towels. I recommend staying here. We will be back.