We stayed one night. The staffs were super friendly. We were checked in earlier than 3pm. When we let them know it was really hot they provided a fan. The room is adequate for our need, it is clean, spacious and the bed is comfortable, shower is warm with high pressure. The main down side is it has no air conditioning and this is a hot spring. The window can only open partially. When we returned for a brief rest in late afternoon it was too warm to stay inside. However with the fan provided and the cooler temperature at night we managed to sleep through. The location was superb, close to station, and Royal Mile. Edinburgh is an expensive city for lodging so we are happy with Motel One price range and service. It would be five stars with air conditioning!