Dalmahoy Hotel & Country Club

It is a Beautiful hotel. You can drive up to the front door unload and park. Unfortunately the staff didn’t great use or say hi when we went check in. This I found impolite.  The room looks like new. Very clean and tidy. In my opinion the Bathroom needs updating. Overall I had a good sleep and was satisfied with the facilities, and the price 

Lady at reception was very friendly and welcoming when we arrived. She helped us check in and get our room at 12pm which was excellent after driving for 3 hours. Room was warm, modern and clean with all the amenities. We ordered breakfast(room service) through the online ordering system which was slightly confusing ie it didn’t allow me to select only 1 person. Also, I didn’t realise that for the Scottish breakfast you would need to select toast from the Continental selection in order to get it. However, was pleasantly surprised that one of the ladies from the restaurant brought up to my room some toast and pastries. Only thing to improve on for the hotel is the coffee was very weak. I would recommend staying at the hotel. Love the grounds and the “castle” stately home look of the hotel.

The hotel is beautiful with fabulous facilities. The brassier restaurant was average and over priced for the quality of the food. The restaurant also add a standard 12.5% service charge which I didn’t agree with. Overall we had a good experience and would use the hotel again and would recommend.

Very cool hotel Perfect space and wonderful staff And we enjoy it

Hotel staff and Duty Manager deceitful! Booked a hotel with a swimming pool to have a nice and relaxing holiday.After driving 10hrs from London arrived at Dalmahoy around 8pm.Very first thing my 6 yrs old asked if the pool was still open.And we have been told that they had to book us out to another hotel! I’ve told them that the purpose of me booking Dalmahoy was having a swimming pool and asked if the hotel they booked us out was having one,and been told yes by the receptionist.I’ve asked what the name of the hotel was and did a quick search on the internet .The hotel didn’t have any swimming pool!!Asked them why they didn’t informed us earlier as this is why we leave a phone number when we make the booking for things like that.And had a no proper answer from the manager.I have found few hotels with a swimming pool within same price range of Dalmahoy and requested to be booked out there at least.Manager pretended to call the hotels and told us that they didn’t have any rooms available.Then I’ve decided to call the hotels and see if it was true or not and voila!! The first hotel that I called had a room available to accommodate us!!!Confronted manager and asked why they kept lying to us since we arrived and been told that they have no financial agreement with the hotels I was offering and had to book us out to the hotel that they picked! I was shocked and upset to see how deceitful the staff and management was.They took our money in advance for the whole duration of stay and didn’t care about their customers afterwards.