Edinburgh City Suites

Good

This was a very average property. Fine if it is on at a cheap price, but otherwise you can get much better options in the hotels within a few yards from this property. The lounge area in the apartment I stayed in was, frankly, quite horrible, so I closed the door on it and forgot about it. The bedroom was spartan, but roomy. the bathroom fine, except the glass at the sunk hadn't been cleaned! (ugh). There are no facilities worth mentioning. Overall, very disappointing and not an option I'll choose again.

Please don’t waste your money staying here. We arrived a bit early so were told to come back at check in time, fair enough. No where to store luggage.. had to leave it pretty much in the doorway (unsecured) while we went for a wander. The one member of staff was nice enough but the check in process is very long, looks like it’s all done through WhatsApp on a mobile phone. We stayed in one of the rooms in the basement which you have to walk down very slippery/unsafe steps outside to get to. The rooms are far too close together, you can hear everything coming from the room across from you. The shower drain was blocked so you couldn’t shower for too long or the bathroom would have flooded. There was stains on the only tea towel provided, looked like curry. The bed was the most uncomfortable thing I have ever lay down on - it was like lying on a slab of concrete. No other staff was present for our whole stay. You need about 3 different codes just to get into your room which is a farce. Stains on the walls, dated bed sheets, pillows were flat and looked liked they’d been there for the last 40 years. There was a small tv which kept buffering. The temperature in the room was too hot for us but there is a huge sign saying not to adjust the heating on the boiler or charges will apply. Location isn’t even that great. Definitely will not be back and would highly suggest you find somewhere else to stay if visiting Edinburgh.

Great location. Studio apartment was clean and tidy with everything we needed, plus lovely and warm with the heating on intermittently day and night. Ignore the bad reviews, this is perfect for a few nights stay in the city. No its not luxurious but would stay here again.

We were unable to access the building as we did not have code for the key pads. Eventually got in by another couple who were emailed the codes before their visit. Nobody in reception and nobody answering the phone number. Another 3 couples arrived with the same problem, all, like us, having booked through ***********. Eventually one of the couples got an answer to his phone call where he was given the code to his room. He kindly offered the rest of us his phone to get our codes. We got ours and went in to find the room already occupied! So we had the code for another’s room! Eventually got it sorted and got into the right room. Never again. Talk about stress!!

Good location. If you dont mind hair, fat, fluff, or mouldy bed sheets and yellowy quilts and pillows, this could be a nice suite to stay. We were absolutely disgusted and booked another hotel last minute. I have contacted the customer service who did not even apologise but blamed us we did not give them the chance to sort the issues. Bear in mind they sent their reply only the next day.

very handy for transport from the airport .downside too many codes to get to our room

I would definitely come back. What a gorgeous and extremely clean apartment. We love it!!!!!

Not great tbh....with just an interior door between 'suites' I could hear every word, just thankful it was only loud talking and laughter till the small hours......could have been a lot worse. Bed linen was well past it's best which felt unwashed. I wouldn't be staying here again.