Lots of petty savings choices detract from what would otherwise be a nice experience. Examples are: checkout required at 10:30; staff are apparently required to use their own cell phones when on emergency duty, so guests must keep track of the daily change in the emergency number; concrete steps leading to entrance have been poured improperly, are irregular in height and are therefore dangerous to anyone lugging a suitcase down to street level; my window (and likely others) had been painted shut; porridge, the only hot component of the continental breakfast, is no longer made but is still advertised as available; staff is undertrained in the rudiments of hospitality. No one can be bothered to, for example, reprint the menu to reflect reality or design the directions to the hotel so that out-of-towners can easily follow them. They just don't care that much.