Four Points by Sheraton Edmonton West Reviews

Excellent location and breakfast is good. However, renewal of hotel facilities is required.

The hotel is nice. Especially customer service is excellent.

The swimming pool is good with warm water, hotel room is nice and clean.

I booked a room for 2 days. On the first day I checked in, I found that the door lock was broken (I could close the door but couldn't lock it). Since it was too late, I didn't ask for a room change that night. I informed the front desk staff the next day and asked for a room change, but the result was... After we came back from the tour, we found that the faucet in the room we changed was not flowing. We asked to change rooms again that night. The conditioner bottle in the third room was empty and was not replenished in time. I was really speechless and will not book again.

The staff were friendly and the facilities were good. The pool water was too cold. The spa water was warm, but a little hot for a child to enter.

Affordable price, close to business district, and underground garage which is safer

The room facilities are relatively old, and the price/performance ratio is not high.