A clean and pleasant hotel, fairly close to El Paso Airport. If I'm objective, the property seems a bit plain by HGI standards and my room was on the small side but, it was scrupulously clean, very quiet, and the staff kindly honored my special room request, so all around a fine experience. I stayed at this hotel for convenience (promimity to ELP) but my overnight was made memorable by excellent and cheerful service from Lizbeth in the restaurant and Carolina at the front desk. I was served a nice dinner, and the food and drinks were resonably priced. One friendly recommendation to the hotel: Since you provide a complimentary airport shuttle, I suggest you include that in the amenities section of your website. There is currently no mention of it. I, therefore, assumed there was no shuttle and wasted time and money on a cab. But, now I know for next time and I am glad I discovered HGI El Paso, as it is super convenient when flying early or late in to, our out of, ELP. I'm sure I'll be back. Thank you to the friendly and helpful staff!