Holiday Inn Express El Paso - Downtown
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Express El Paso - Downtown

Renovated in 2023
409 E Missouri Ave, El Paso, Texas 79901, United States
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With a stay at HI Express El Paso Downtown, an IHG Hotel, you'll be centrally located in El Paso, a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss. This hotel is 8.5 mi (13.8 km) from American Consulate and 7.1 mi (11.5 km) from Sunland Park Mall.Show More
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hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 101 Reviews
Amenities
Private ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWake-Up CallWi-Fi in Public AreasMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: El Paso International Airport
(16.5 km)
Landmarks: San Jacinto Plaza
(420m)
Landmarks: Southwest University Park
(620m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard King Room
4

Standard King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Standard Room
10

Standard Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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Standard Room, 2 Queen Beds
6

Standard Room, 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
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2 Queen Beds Standard Extra Floor Space
4

2 Queen Beds Standard Extra Floor Space

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Standard King Room with Sofa Bed
4

Standard King Room with Sofa Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Room Details
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Executive King Room
5

Executive King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Details
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Guest Reviews(101)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
🌸 tiesi
July 25, 2023
The bedding at the Holiday Inn is always very good. The double bed room is on the top floor. The air conditioner is turned on all night. The noise of the air conditioner can't be heard from the highway downstairs. This Holiday Inn doesn't have much water flow, maybe because the room is on the top floor.
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Wayman
January 9, 2024
staff was great, breakfast was decent, and rooms were nice and roomie
Caleb
January 8, 2024
Rooms are tiny (which is to be expected downtown). Not a big deal. We got a room with two queen beds, and were only able to use one (room 709) as one of the beds was the absolute worst I have ever seen in a hotel (zero cushion in the middle so a person would just roll to the middle). Woke up in the morning to get the day started and realized there was no hot or even luke warm water at all for a shower. Front desk was contacted and I was advised that the problem was realized the night before and a "technician was on the way" when in fact there was not anyone coming, we waited another 2 hours and still no hot water..long story short, we had to take freezing cold showers. Had my 3 year old son that could not even bear the cold so had to skip his bathing that day. When front desk was asked for a manager she advised me that they would not be in until the next day. I realize it was not the fault of front desk personnel, but management that the issue was not corrected in a timely manner. Needless to say there was a lobby of angry people as I exited the elevators. I know stuff happens but for the issue to be known at least 24 hours in advance of me calling down to the desk and not having a timeframe or even a reasonable answer to customer concerns is unacceptable.
Guest User
April 5, 2024
Stayed here for one night (that was enough). Had a 3rd floor room (even though I requested a top floor). The noise from the highway was so loud, we were unable to sleep. As an elite member, this was thr absolute worst IHG property I have ever stayed.
Flora
January 7, 2024
No hot water since I checked in. I hope the hot water is fixed by tomorrow so I can shower before leaving the hotel. So disappointed.
Peggy
January 5, 2024
Always stay at this hotel - love the location, amenities, and breakfast.
Jeffrey
January 5, 2024
Great downtown location walkable to many sites.
Edward H
December 15, 2023
The room too small & really narrow. The barn door is con too private friendly. There’s a gap where you can see between the wall and the restroom. Good staff and area very convenient for tourists. The not too shabby but I would have to really think about coming back. REALLY OK
Martha
November 28, 2023
Está muy bien 👍 la recomiendo para la familia regresaría 😁
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2023
  • Number of Rooms: 209
With a stay at HI Express El Paso Downtown, an IHG Hotel, you'll be centrally located in El Paso, a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss. This hotel is 8.5 mi (13.8 km) from American Consulate and 7.1 mi (11.5 km) from Sunland Park Mall.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and gift shops/newsstands.

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in El Paso? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Make yourself at home in one of the 112 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Services & Amenities

Fitness Room
Meeting Room
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About This Property

Nearest AirportEl Paso International Airport
Distance to Airport16.5KM
Average Price FromCAD244
Hotel Star Rating2