Hotels Near Burberry in El Prat De Llobregat

Nice hotel with friendly staff, especially Oscar, he went above and beyond to help us in our queries. He always had a smile and his customer service was excellent. The hotel is also close to amenities such as McDonald’s, shopping and Airport I would highly recommend the place also not forgetting Yusarah.

Me and my 15 yr old daughter did a night here before flying home to the UK next morning. We had been staying at Portaventura and I had been nervous about being 2 hrs travel from the airport on the day and dependent on potentially unreliable public transport. This hotel despite the description isn’t that near to the airport - about 5 miles away and the bus we transferred to (L99) doesn’t stop that near to the hotel- good 20 mins walk with suitcases in tow. But I knew some of this before and was prepared. You need your iPhone map on to find it through a number of suburb streets. As regards the hotel, it’s no frills but the staff spoke good English and my daughter now speaks conversational Spanish too which helps. They were also all very friendly. Room normal Ibis basic but fine for overnight stay and breakfast was simple continental but again fine when it’s basically grab and go you want. Looking at the bus timetables to airport next morning they were all being cancelled or delayed so we got a taxi (there’s a rank outside hotel) instead for €22. Ate at the McDonald’s adjacent to hotel and there is also a Lidl over the road., would consider using it again in similar circumstances

I have been staying in this structure several times and, unfortunately, I was completely disappointed at the last time. In fact, the experience at the reception, usually always unfair, immediately after I have provided my identity card, I ask for payment by card, the employee takes my card and despite returning my name and name asks me to to give him the one with which I booked online, telling me that I had to check my identity, now I wonder, you have my document in your hand, you have my card with which I want to check the room in advance, I am a customer with dozens of nights, why should I show the card I booked with? And if I left it in Italy? It's really unfortunate to be treated as if I were a non-reliable person. We come to the room, in and temperature is intolerable, too warm and a disturbing bad smell, I'm acting the conditioning plant by supporting the absurd noise it was making. After a while I decided to shut off it and go to my job date. When I come back to the evening again, I am very tired of the trip, I simply decide to turn off the conditioning without warning the reception because I should certainly have waited for the maintenance. It was not finished, the room was covered with a layer of powder not worthy of a 4-star structure, but also a pension, the furniture was ruined, smacked, squeezed with the risk of finding some wooden stains. The receptionist has made me clear this, but I am quick and quite disappointing that they have not chosen this structure after so long.

I stayed here for two nights in January 2022 as part of a group tour and overall had a pretty awful experience. I faced the following problems at this hotel- 1- The bathroom is open without any door so basically everyone in the room can see you inside the bathroom. This is not an ideal situation for any travelers except couples. Moreover, it ensures that the water from the shower falls into the room and makes it wet. 2- The bed provides no comforter or blanket. So when you feel cold you have to unwrap a brown paper full length cover that does not give any protection at all from the cold. 3- When you switch on the hand shower, the head shower comes on automatically, that too with ice cold water! 4- There is a large counter behind the bed to place items but when you put something on it, you get a loud metallic shrieking noise. 5- Air conditioning in the corridor outside the rooms is set to freezing temperature. 6- Breakfast timings were supposed to be from 7 am to 10 am, but when we went at 8 30 am most of the food was over and nobody was taking an interest in refilling the food. The coffee machine was not working properly. 7- We could hear everything that occurred in adjacent rooms, because soundproofing was poor. 8- We were given two separate beds in spite of being a couple. 9- Finding out which switches operate which lights was very difficult. Moreover on the first day we requested a wake up call which never came! The few positive points are- 1- Close to Fira Metro Station on the Metro Line 9 (4 minute walk) 2- Close to Gran Vía 2 shopping mall (12 minute walk) 3- Friendly and polite staff Overall I think the hotel needs to make a lot of improvements!

Please do not live in this hotel, it’s basically not in Barcelona, you have to take the public transportation up to 1 hour to get to Barcelona by transferring at least twice. The wi-fi is too unstable to even watch youtube video. Most importantly, some staff are NOT capable of their jobs. On the first day I came here, I called the reception and asked about the laundry fee, a Tall Thin old man told me and emphasized twice that the laundry fee is included in the room and said they would ask people to pick up my clothes. However, nobody came. When I called again, a middle-aged woman told me that I have to drop the clothes in the reception because they don’t have time for me now. As she said, I went down with my bag of clothes. However, an old man in the reception said I should not give them the clothes but to leave in my room. But they can ask people to drop the clothes in my room and then took them to the laundry. What a mess! When I picked up my laundry I was surprised that there was a long bill since the guy in reception clearly said the lauded was in the room fee. And when I went to the reception and asked, the girl with long blond hair confront with me and acted very condescending. To quote exactly what she said ‘No, you must misunderstood, you room even did not include the breakfast, it came with nothing, only the wi-fi. Laundry fee is not in the room, everyone knows!’ I explained patiently multiple times and asked her to maybe ask her college because I didn’t tell a lie but she rolled her eyes and literally said ‘I can’t do anything, if you don’t understand, you go ask my boss’ and pointed to the boss (an old man stand right besides her talking to another customer). Before I opened my mouth, this girl talked in Spanish to her ‘boss’ first and the old guy frowned. I was pretty sure she tell the truth. I didn’t say I don’t want to pay the laundry, but I have to check what I heard. The way these staff did their jobs and solve problems were one hundred percent unprofessional and annoying. I love traveling in Barcelona but these few people just made our impression on Spanish hotels go down.

All the attention was very good, the self-check-in was simple and excellent attention from the landlady. Easy access, via metro and tram. The facilities, spectacular. Highly highly recommended!

It's a Nice hotel in perfect Ibis standard. I really appreciated the position, near the highway and the large parking. Is ideal for the traveller arrive from the airport and and to drive in to West or North.

I went on weekend, the treatment of the staff of 10, the perfect room for the price you have, and breakfast, better than in many hotels with more stars (with newly expressed orange juice) . Very recommended, now in August it is easy to find parking at the door.

The hotel is very good, very new and modern. It is also very clean. It is a bit far from the center. Regarding the staff, they were very little proactive. I checked in at 9:00 p.m. and went up to the room, when I went down to dinner at 10:05 p.m. they told me that the restaurant closes at 10:00 p.m. I think it's normal to report that, especially when you arrive at that time. In addition, they did not give me options of where to go for dinner or anything. Just ”closes at 10:00 pm” period.

The location of the hotel is very comfortable, with excellent cleaning and excellent friendlyness by the employees. I was particularly pleased with the director's attitude, who was not soaring at all by watching the number of clients waiting and left his office to provide assistance to the receptionists.