Hilton Garden Inn LAX - El Segundo

I booked this hotel for a layover in Los Angeles. They offer a free airport shuttle, but be aware: there are two Hilton Garden Inns near the airport. For *this* one, you need to call the hotel for a pickup, whereas the other one doesn't require a call. After collecting your luggage, head to the 'hotel parking' area and look for the red sign. Call the hotel, tell them which terminal you're at, and provide your name and phone number. They'll send a car to pick you up within 15-30 minutes. (Initially, we got on a Hilton Garden Inn shuttle at the red sign, only to find out it wasn't the correct hotel when we arrived!) Bottled water in the room costs extra, but there's complimentary iced water available in the lobby. There's also a small convenience store. Rooms don't come with toothbrushes, toothpaste, or slippers. About a 10-minute walk away, there's a commercial area with an In-N-Out Burger and a 7-Eleven. Remember to book in advance, as prices tend to increase closer to the date.

The room was spacious and clean, and there was a welcome message. Thumbs up!

The hotel offers an airport shuttle. Just call them when you arrive, and they'll arrange it. For your return trip to the airport, simply book a time at the front desk. The room was spacious and came with a fridge and microwave.

I was very satisfied with my stay, but the airport shuttle service was not great. It's a shared shuttle with a few other hotels, so it picks up people from several locations before dropping them off, which means a long wait. If you can't reach the shuttle by phone at the airport, just call the front desk and they'll help notify the shuttle to pick you up.