A stay at Shutters Hotel places you in the heart of Elko, within a 5-minute drive of Maverick Casino and Gold Country Casino. This hotel is 1.3 mi (2.2 km) from Elko Convention Center and 1.3 mi (2.2 km) from Northeastern Nevada Museum.Show More
The staff I’m sure was doing the best the could do. It was obvious that the restaurant staff was not trained. Example: we ordered the fish and chips and a cheese burger. The fish was cold and burnt (it was obvious that it was cooked earlier, much earlier) and over cooked to the point that the coating was charred. The outside was warm but the inside was cold. My wife’s burger was also burnt ( not medium-well). The fry’s were also cold. When we showed our complaint the the waitress. She said sorry for the issues. She came back to our table later all smiles and said she could take 10 percent off our bill. She should have had our food replaced.
Breakfast the next morning was also just as pathetic. All the staff that we encountered during our stay seemed very young. And was mor interest in flirting than serving.
Jacqulyn
February 8, 2024
Very comfortable stay. Wonderful, friendly staff. Very convenient location. Would encourage hotel to offer decaf coffee for breakfast and more variety of food for breakfast for a more enjoyable experience. Would definitely stay here again!
Teresa
February 5, 2024
They biggest complaint was that the breakfast was not auffueient. No silverware, only cold cereal, bread and greasy eggs and bacon. The coffee was out each time I went to the carafe. Paper cups were out too. Now let’s get to the room. No cups no coffee pods 2 times. Not one but two. We asked the front desk the first time and they were quickly provided. Thank you. However thr 3 rd day of our stay there was no service and we elected just to leave early in the am and skip the room coffee. That’s when there were no cups available down stairs sooo. again no morning coffee. The cleaning schedule was not revealed to us at checkin. It may have been posted but I didn’t see it.
On the plus side the room as clean and the bed comfy. There was good soup at dinner time and I did appreciate that.
Guest User
April 27, 2024
this hotel is really lovely formerly a Hilton I believe the rooms are very clean and comfortable and the staff really friendly there is a dining room that serves breakfast and dinner which is mostly burgers but they were tasty and the restaurant is convenient and has a comfortable dining area very nice overnight stay
Jamie
January 29, 2024
The staff was friendly and accommodating. The hotel was clean and attractive. The bed was super comfy.
Maria
January 26, 2024
One of the pillows in my bedroom has not been changed any clearly smell that someone had slept on it. Someone has sweated very much, actually. The stuff was friendly and quickly gave me a replacement. This is the first time this quite often at this hotel. That definitely made me question whether I would stay there in the future, everyone is always super friendly, and that is one of the reason I love this place … :(
Jeneal
January 22, 2024
Had yet another great stay! This makes number 3 for us, the lobby is so welcoming and warm and the beds are amazing with a 24hr pool/hot tub.
Jodi
January 21, 2024
Nicely remodeled, comfortable beds, helpful staff, walking distance to many dining options,quiet,good continental breakfast
Eduardo
January 17, 2024
It’s nice Hotel and good service
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 11:00–11:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAmerican, Full English/Irish
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2000
Number of Rooms: 87
A stay at Shutters Hotel places you in the heart of Elko, within a 5-minute drive of Maverick Casino and Gold Country Casino. This hotel is 1.3 mi (2.2 km) from Elko Convention Center and 1.3 mi (2.2 km) from Northeastern Nevada Museum.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at The Burger House serving the guests of Shutters Hotel, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 84 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Golf Course
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Airport Pick-up ServiceFree
Airport Shuttle ServiceFree
Bar
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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