Absolutely awful staff. I had been on the road for quite a long travel and when I arrived, the lady at the Front Desk said she didn't have a reservation under my name. She also stated that they were entirely booked out, turned me away, and didn't make any offer to walk me to another hotel or suggest another place I could stay at. I called *******, they called the property, ******* called me back when I was already 40 minutes up the road, to tell me that they SUDDENLY NOW HAD A ROOM for me and to turn back around. Absolutely not. I ended up sleeping as a single female alone in a rest stop area whilst being out $200.00 that was never refunded.