I booked on to this hotel to go on a fun , family holiday with children and had a very bad experience. The staff were very rude and did not welcome us. The pool was shut (which we was never told prior to booking) , the outside area for children was old, damaged and dangerous. There was no sun beds or outdoor seating anywhere at the hotel. The rooms were very old, outdated and smelled of bad drainage. There was wires hanging from the ceiling and plug sockets coming out of the wall.They also advertised the rooms as apar**ents with a Kitchenette but they have no amenities such as a kettle or microwave which is a struggle with a baby. The staff made it clear they did not like us and went as far as accusing the children as being thieves and snatching forks / plates out of their hands as they wanted the other guests to have priority over the food. They also did not allow drinks under the ‘ all inclusive ‘ package and tried to charge for drinking water. The hotel made no effort to help compensate for the bad experience and point blank refused to take any responsibility. It wasn’t until the end of the trip we was told by our holiday provider the pool opposite, which you have to cross main roads from the hotel to get and has no facilities is available to use but we was never made aware of this by the hotel itself. If you are looking for a child friendly, welcoming hotel do not stay here.