We stayed in The Presidential Suite for one night. Very disappointing stay, expectations were high as this should be the best room in the hotel. The furniture is dated, coffee cup marks everywhere and some of the chairs were stained. The air conditioning was noisy and when questioned, the concierge said just switch it off, you might get a little hot! The complimentary mini bar is stocked for all the men out there, soft drinks, water and 4 bottles of beer, when I questioned the concierge about no wine or spirits being provided his reply was 'I know alot of women who drink beer'!! He said he would check and rang back to let me know he was right and the hotel did not provide small bottles of wine, hardly a difficult thin to provide in a 5 star hotel. I was unable to get any sleep due to a spotlight in the bedroom that would not switch off, had to remove the card at the door and use the flashlight on my phone to get back to bed. No kettle provided to make tea just a coffee machine which makes truly awful tea. No hairdryer in the room and no toiletries for the bath, bathrobes wrinkled. Breakfast the next morning was very average and the sausages tasted off, so couldn't finish my breakfast. The balcony in the Presidential Suite was very small with loose paving stones, felt very jealous of the people below who were able to sit out on their balcony and enjoy the sun. Overall the whole experience was very disappointing for what should be the best stay offered by the hotel has to offer and at a cost of almost £400 it is definitely not value for money Dolores Murphy