Hotels Near Jufeng Oil And Grain Sales Department in Erenhot

Summer vacation is the peak tourist season in Erenhot. I didn't have high expectations when I booked this hotel. Unexpectedly, it exceeded our family's expectations by a lot. Parking is available downstairs. The room is clean and tidy. It is convenient to eat nearby. I am very satisfied. If I have to pick one fault, it is that there is no elevator, but there are only three floors. It is not high, no problem😊

The room is super nice. I am satisfied with it. I highly recommend it and give it good reviews.

This was a rather unpleasant and infuriating experience. It was also the most bizarre front desk service ever encountered. For the first time as a guest, it was unheard of to be scolded by the front desk for spending money to stay in a hotel. Due to the late arrival time, there are no other rooms, the sprinklers and showers in the rooms are broken, and the water is very cold, so it will only be one night. The next day I found Kang Yanan at the front desk to communicate twice and got her confirmation that I can change rooms. Before going out for the third time, I would confirm with her whether I need to leave my phone number so that I can contact at any time. She said no, in the evening. Just come back and change it. In the evening, after waiting for her to deal with the first 4 waves of guests, she asked her if she could change rooms. She said she couldn’t remember what it was. After being reminded, she replied that she had forgotten. My head is big and my head hurts. I didn't remember at all, so I went straight upstairs. Now she asked someone to fix it for me. She was very impatient throughout the whole process, and she didn't mean a word of sorry or sorry. I went upstairs first because I was taking the kids. After I got down, I wanted to be able to cultivate, but at least there should be an apologetic word. This girl is almost at home, she is still impatient. Not only did she not solve it, she was also indifferent. Not only was she polite, she also had a growing voice. Said ”the brain is sick” and ordered me to shut up. I just wanted to ask, who gave her the right to talk to the guests in this way, and it is still the case that she has a problem and does not handle it, and there is an error first. From 9 in the morning to 6 in the evening, a total of 15 hours, the room is not confirmed, not replaced, and the equipment is not repaired. It is enough to just buy it now and change the time. It is reasonable to say ”I am busy” and ”I forgot”. You are busy, so why not report and inform your leaders and colleagues in the first place? Let other people help you do it? As a practitioner in the service industry, but also the receptionist at the front desk, it is also the facade of this store. Not to mention the details, the attitude and the ability to deal with problems and the quality of speaking are simply outrageous. The customer service manager said that the little girl is young and has special circumstances at home, but the first thing to do as a service industry is to ”cannot bring personal emotions to work” followed by ”the guest is always right”, that is, the passerby who has nothing to do. You can't swear, right? What's more, you can't vent the problems of your own home and the tiredness of work on the guests, let alone my needs are legitimate. So please ask this store, please adjust the front desk monitoring to see how your front desk staff practice the ”service” purpose. The most funny thing is that I didn’t get an apology from this young lady at the front desk from the beginning to the end. Before we checked out, she insisted that we had consumption. If it’s not insisting, if it’s not going with family, it’s true. It's going to die to the end, because it's too much! The house is generally OK, but the service is really not flattering! This kind of front desk waiter can't even do the most unbelievable emotional management. If you don't talk about the door, don't just go out and work. This is not only a problem of job training and daily management of the company, but also a problem of family education. .

The hotel is very clean and the breakfast is good. It's just that the bathroom is not separated from wet and dry, and there is water everywhere when you step on it after taking a shower. It is 2 or 3 kilometers away from the downtown area. relatively quiet

Instead of arriving on the same day of the booking I came to the hotel in the morning next day. A call ensured that they'd prepared and kept my room with a smooth check-in. The stay, however, comes for a deposit of a whopping 200 RMB. Unfortunately I had to discover later on, that there was a massive turd of **** neatly placed on the bedsheets, leaving a brown ring of wet sauce around it. Upon reclamation, the service desk replaced the bedsheet without further explanation, and let me stay in the same room despite the obvious smell and potential emotional damage : ) The paper in the bathroom was wrinkled from wetness and had a yellowish tint to it, which where it might have come from I will leave to imagination.

Excellent breakfast service. Location is bit off Front desk not speaking English. Had trouble with communication Room AC was not working Was easy to book a stay using trip app however front desk have accidentally asked for room payment while checking out. Wedding was going on during our stay therefore Restaurant was not available during evening Overall 4/5

The surrounding environment of the hotel is quiet, the room is large, unique, reasonably laid out, clean and tidy, the bed is very comfortable, the service staff has a good attitude, the service is attentive, and it is a very comfortable experience.

The hotel is new and in a good location! There are 3 restaurants downstairs! It is close to the national border! The facilities and equipment are all new, the bedding is comfortable, and the hot water is good! The sanitation is good, the environment is clean and tidy. The service is good, and the staff is warm and thoughtful! The breakfast is good and there are many varieties. It is a hotel worth recommending!

In the journey of finding an ideal place to stay in Erlianhot, Lanfei Hotel has undoubtedly become my most satisfactory choice. Although I was a little nervous when I first looked at the hotel evaluation list, my worries disappeared instantly after I actually checked in. The service quality of Lanfei Hotel is impressive. Special mention should be made of Ms. Wang and Mr. Na, who are not only friendly and enthusiastic, but also make me feel at home with their meticulous and thoughtful service. From check-in to check-out, they have patient help and care, which makes me feel very comfortable. The layout of the hotel lobby is simple but not lacking in atmosphere, and the sense of fashion is overwhelming, giving people a spacious and bright feeling. Walking into the room, it is even more comfortable. The room is fully equipped, neat and clean, creating a warm atmosphere of home. It is worth mentioning that the hotel's breakfast is also quite rich, with all kinds of food, which meets my taste buds. In addition, during my trip to Erlianhot, I chose to drive myself, and the hotel provided free parking services, which is undoubtedly a great blessing for self-driving tourists. In general, I am very satisfied with the service quality, comfort of facilities and convenience of Lanfei Hotel. Whether it is a business trip or a leisure vacation, this is a good choice!