Holiday Inn Express Erlangen

Holiday Inn Express Erlangen Reviews

Holiday Inn Express Erlangen

Güterbahnhofstraße 9, Erlangen, 91052, GermanyView Hotel Details
Holiday Inn Express Erlangen
Holiday Inn Express ErlangenHoliday Inn Express ErlangenHoliday Inn Express Erlangen
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Holiday Inn Express Erlangen Guest Reviews

4.5/5
Great
98 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(98)
Positive reviews(26)
Reviews with photos/video(4)
luffyliu1989
Twin Room
Stayed in Jun 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Every year we will be there for business trip. A nice place to stay in the small town. Very convenient and comfortable stay. Erlangen is great.
Guest User
Twin Room
Stayed in Jun 2023
Family
1 review
3.0/5
Posted on Jun 26, 2023
the kid ended up biting sharp material from the food that almost looks like a broken glass. it was investigated by hotel that it is hard solid salt but it was almost like broken glass part.. tried to report the issue but nearly everyone in hotel was outsources temporary staffs only..
Response from Property: Nice that you stayed with us!Thank you for your review about your stay at our Holiday Inn Express in Erlangen. We would like to say THANK YOU for your feedback.The ambition of our hotel is to offer our guests a professional service and a high level of quality. As already mentioned several times, as well as discussed with your wife, it was a grained salt splinter of a Himalayan salt spice mixture. We took note of her advice at all departments and supported it immediately, but we cannot understand your statement in this context now. Furthermore, the note that it's temporary outsourced staff - we work in our house with in-house full-time employees. From our side, we have supported you in the best possible way at every moment, we regret all the more to have to read this here in this form.We wish you all the best and first of all good health.See you next time at our Holiday Inn Express Erlangen!Kind regards,Maximilian Sperber | Regional General Manager& the complete team of the Holiday Inn Express Erlangen
Fuli-qiesainashenglishangyin
Twin Room
Stayed in Aug 2023
Business travelers
9 review
3.0/5
Posted on Nov 2, 2023
strange parking fee
Zhecun
Twin Room
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Very satisfied, great value for money, the waiters are very good, the breakfast is also very good, clean and hygienic, the location is convenient, very close to the train station
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Guest User
1 Queen Standard Courtyard View Top Floor
Stayed in Jun 2024
Business travelers
52 review
4.0/5
Very Good
Posted on Jun 26, 2024
There are no more options near the business trip destination, so it’s not satisfactory. There were a lot of mosquitoes, so I changed hotels on the second night.
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Guest User
Queen Room with Sofabed
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Facilities: No electric kettle, no slippers Hygiene: Towels were not actively changed during the entire check-in process. You need to take the initiative to inform the front desk. Environment: Surrounded by supermarkets and Chinese restaurants, close to the train station Service: Staff are well trained and dedicated
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Guest User
Queen Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 22, 2024
The room is clean, especially the printer is free to use
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Jamesing2022
Twin Room
Stayed in Apr 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Convenient geographical conditions and easy parking
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Guest User
Twin Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 15, 2023
It's pretty good. Breakfast is included, but parking is not free, which is a bit tricky.
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Guest User
Standard Room
Stayed in Oct 2023
Solo travelers
9 review
4.5/5
Great
Posted on Dec 22, 2023
Remember to bring your own toiletries in Germany, the hotel is pretty good
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Guest User
Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Nice environment and rich breakfast
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Guest User
Queen Room
Stayed in Apr 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 26, 2023
The hotel is fine, but parking is generally charged in Europe. In the next few days, I looked for a hotel with free parking.
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Response from Property: Nice that you stayed with us!Thank you for your great review about your stay at our Holiday Inn Express in Erlangen. We would like to say THANK YOU for your great feedback. The team is very happy about this personal appreciation from you.We wish you all the best and first of all good health.See you next time at our Holiday Inn Express Erlangen!Kind regards,Maximilian Sperber | Regional General Manager& the complete team of the Holiday Inn Express Erlangen
Sonia Busini
Queen Room
Stayed in May 2022
Couples
1 review
4.5/5
Great
Posted on May 23, 2022
Clean, spacious and comfortable rooms. Very kind staff. The only flaw is the breakfast room which is too small for the structure and the fact that in the restaurant you can only eat pizza or flambe'
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Response from Property: Nice that you stayed with us Sonia Busini!Thank you for your review about your stay at our Holiday Inn Express in Erlangen. We would like to say THANK YOU for your feedback.The ambition of our hotel is to offer our guests a professional service and a high level of quality. We would have been pleased if you had contacted us directly about this issue in order to be able to take prompt measures to resolve the complaint.We wish you all the best and first of all good health.See you next time at our Holiday Inn Express Erlangen!Kind regards,Maximilian Sperber | Regional General Manager& the complete team of the Holiday Inn Express Erlangen
Azar
2 Single Standard Courtyard View Top Floor
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Super sauber und bequem. Reichhaltiges Frühstück. Ich werde nochmal hingehen. Leider Parkkosten nicht inbegriffen, 18 Euro pro Tag. 🥲
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Sefer
Twin Room
Stayed in May 2024
Family
23 review
5.0/5
Outstanding
Posted on May 5, 2024
Bei Hotel sehr schön auch dazu Frühstück lecker Und nett Leute Café super Gerne normal
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