The place is magical in itself, but what really makes it special is the team. They always welcome you with a sincere smile and a genuine willingness to help you, they are meticulous in detail and do not miss anything to make you happy in each of your steps. Thank you very much Pedro, Alvaro, Ismael, Jose/Juan who helped us with the car (I'm sorry I don't remember the name), all the room staff who are always so attentive and all the rest of the Front Office, Housekeeping, SPA, Pool Concierge team, Chefs, Maintenance, and everyone involved in making a hotel an idyllic experience, immersive in every sense and, without a doubt, emotionally human.
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