Hotel environment is very good! Good hardware! The software is very general! On the day of check-in on July 14, we parked the car in the parking lot and asked a waitress wearing a workwear where is the hotel desk? The answer was: ”We don't show the room if we don't live in the store”. How can I listen so uncomfortable! Maybe it's because we are a pair of old ladies, not like people who live in such a good hotel. Later, I showed her the page of Trip.com's reservation, which changed her attitude and sent someone to take us to check in. Here to praise the waitress who helped us stay, it is also warm! Introduce us to the situation of the villa, help us carry our luggage to the room, and pull us to watch the tea garden with a battery car the next day.
We stayed in the villa for 4 days, it is not an exaggeration to say: I didn't experience the intimate service of the service staff at all! It is worth mentioning that the room service is very bad, and the cleaning staff is like doing the service of the guest house. For a room with more than 1,000 yuan, disposable items are openly not equipped seriously, the paper in the carton is not added, the empty bottle of shower gel in the shower room is not changed there, and the toilet paper in the bathroom is not added after use. If I am the boss, such a cleaning staff will definitely not use it, smash the brand of the villa!
We left the store on July 18. We had to check out at 8:15 in the morning, and the test students told us to wait for our supervisor to come. How to say: The supervisor came, and the check-out was not hot or cold. The meal fee was settled. Before leaving, we were satisfied that we would give us a small gift, such as a small bag of tea! The result: we didn't even get the word ”goodbye”, let alone ”welcome back next time”.
Such a service! There is another time? !
The waiters are like the bosses are sorry for them! Just like the guests are disturbing them! Like they quarreled with their husbands! Always pull your face!
A gay man named Wang in the tea making experience center is not bad! Treat guests very polite and enthusiastic! Patiently introduce tea knowledge to guests!
44 Reviews