Kimberly
December 24, 2023
Our stay started out badly when we were informed that contrary to our booking there was not a microwave and refrigerator in the room. When we used the microwave in the lobby we discovered roaches crawling all over it. At that point we told the desk attendant that we were leaving and would like a refund. When we were gathering our belongings in the room, we noticed roaches crawling on the headboard. The man at the desk was completely unhelpful. By the smirk on his face we could tell that he found it amusing.