Verified traveler
February 20, 2024
The thermostat and heat were not working in my room and there was constant issues with internet connectivity on my first evening in the room.
Fortunately the front desk staff was able to fix the heating issue. Internet was restored the morning of my second day.
The final issue was that I had a guest above me training for a physical event. It was incredibly loud and distracting during the day and during quiet hours. I had to call the front desk a couple of times.
I recommend never putting a person who is constantly jumping in their room on the top level. I had to leave the hotel and work at a cafe with internet access due to the noise and the connectivity issue.
Although the staff and the hotel were pleasant, I do not plan to use the hotel again when traveling to Eugene.