Upon arrival, we were greeted by a very friendly valet staff. They helped unload our bags and brought them to the room for us. Our check-in process was also very smooth, and the excellent customer service continued. I travel frequently for work and pleasure, and it seems customer service has not been what it used to be. This was NOT the case at Inn at the 5th. We did not walk through the lobby once without a hello and a smile. We had to valet our vehicle multiple times a day, and the staff was never short of exceptional. One of the valet attendants even gave us a bike route to try, which was excellent! It really put a smile on my face to see fantastic customer service again and people that seemed genuine. Our rooms were always clean and tidy. The hotel's location is ideal for walking and exploring. There were also a lot of great restaurants in the area. Marche was delicious, and the customer service was fantastic there as well. Honestly, even if the hotel was out of the way or the rooms were not perfect, I'd still go there again based on the customer service.