Fairview Hotels with Gym

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.

Very clean hotel. I love that they clean every day. The guy at the front desk was helpful and responsive every time I needed him. But there is NO parking. The room was small compared to others I’ve stayed in. The bathroom was very tiny. The door was almost hitting the toilet when I opened it. No stream play on the TV from your phone even though all newer hotels have them. Since I was here on business I tried to save money and eat in every day. Difficult kitchen to cook in. They don’t have a countertop stove so they give you a single hot plate. Pots and pans are smaller but wasn’t a problem since I was eating for one. I travel alot for work so I’ve stayed in many suites. A suite to me is more of something you can fully live out of for a short period of time. Typically it is a small kitchenette but it has at least a small 2 burner counter top stove and a small oven. This one had neither which I believe most home2suites don’t anyways. But the parking situation is what brought it down so far for me. A lot of construction going on but there’s a Marriott right behind it with a much bigger parking area. I had to park across the street every day. But the gentleman at the front desk was great!