MainStay Suites Detroit Farmington Hills

The bed was very disappointing. It had a noticeable dirty, old smell that made it uncomfortable to sleep. The linens did not feel fresh, and overall the bed seemed poorly maintained. This really affected my stay, as cleanliness is a basic expectation for any hotel.

No pans but everything else no coffee maker the room was freezing the entire time because the heater was falling into the room dirty socks and filth behind night stand in the bedroom dirty wash cloths hanging the shower

Friendly staff, no WIFI, no Breakfast. Room appeared clean but very bad pest infestation!

The second floor smelt like urine. There was stuff under the bed, bed was broken and the furniture was very worn. Would not go back

The staff was awesome! Check in was beautiful and easy. The room needs to be updated for a fresh new look.

Dirty room. Pee stain on the blanket. I got a suite with a kitchenette, and there was no pans or anything to cook with. And the TV only had two channels.

The first room they put me in, the battery for the door was dead…. I put my things in the room and left out to get food .. came back not able to get in my room…. Took a few hours , no on call maintenance…. For them to offer me another room, as I took the other room… it was the most nastiest dirty room I ever seen. The closet door was broken and just sitting there , stains on the furnatuyre and floors and walls …. Hair and sticky things all over the floor in the bathroom, gum on the remote for the tv… which didn lt even have batteries in. I booked for 2 nights and stayed barely the first night. I have to now wait for the manager to call me to get a refund . Worse experience ever. The person at the front desk said “well this is the cleanest this place has been since it took over new management “. Also said the cleaning people are nice.. I said that’s great I m glad they are good people but they should still know how to clean but don’t have open rooms if they have not been cleaned out.

The room we booked was given away so we had to downgrade. Property was poorly maintained; dirty carpet, stained counters and fixtures, bulbs missing, shampoo and conditioner on back order, ran out of coffee cups, noisy area. Will not book there again, would not recommend.

Cockroaches, stains, and smells. Receptionist was helpful though.