Jay checked us in quickly, a few minutes before the check-in time of 3:00 on April 25th. He was very nice and had some suggestions for food in the area. This property is right off the interstate and is close to many places to eat and shop. We were on the 3rd floor, room 309. The king bed was very comfortable, the room was very clean, and we had everything we needed for one night. We had traveled to Knoxville to attend a concert downtown, which was approximately 13 miles away. Thankfully, I had been to Knoxville within the last two years and knew that traffic was a nightmare going into downtown. We left our room at 5:15 and arrived at the parking garage in 45 minutes, just in case some might need a point of reference. The next morning, after sleeping very comfortably, we went downstairs and had coffee, juice, hot waffles, and sausage. There were also yogurt, eggs, cereal, toast, muffins, oatmeal, etc. Kathryn kept the area spotless and replenished it often. I would highly recommend this property to anyone visiting the Knoxville area. Downtown, a room goes for $200 ++ a night, and I doubt it would have provided better amenities or a great night's sleep.