Hotels Near A Garrafeira de Fatima in Fatima

There is 1 elevator that is accessible to guests, therefore, check-in was easy, but getting to the room with everyone arriving on tour took 20+ minutes. The shower stall [no bath] was short of a square meter, therefore, beware if you are a bit more round than tall. I woke up with a migraine and needed nourishment to keep it at bay. My wife and I sat down with a very meager plate in a dining room that had been near empty and the manager proceeded to kick us out, because the night before, without any warning, the telephone rang in our room and we were not consulted, just TOLD that our reservation was now @ 8 am. No manners, just an order. The manager was rude and angry when he found us, and made us feel as if we had crossed some imaginary line! Last I looked, hotels are there to serve their customers; had the manager been just straight forward or [god forbid] polite, I would have explained the situation - no chance of that. Nowhere have I ever felt more uncomfortable with the meager service and the unsolicited changes. There are many, many hotels in Fatima, as during holier days, they could be booked solid with no tents to rent, but this was not high season. I would imagine that many devout catholics would dream of such accommodations upon arrival, but we were just looking for a one-night visit. If ever you are in Fatima, beware of hyper-vigilant staff who seem to feel that they are doing us a huge favour by accepting our money and allowing us to eat. Wouldn't go back were they to send me the airfare and invite us back.

What I liked: 1. I found the staff in the restaurant excellent. They made sure I was accommodated based on my allergies at the included dinner provided by the tour. Even at breakfast, the staff were there to advise. This was impressive. 2. The breakfast was a full breakfast with eggs, bacon, sausage, and fruit. The only improvement is changing the orange juice since it tasted like Tang. This doesn’t make sense in a country with nice oranges. 3. Excellent location and pretty much across the street from the main churches with Fatima. What could be improved/didn’t like: 1. I had a very negative incident with front desk reception which was both disrespectful and unprofessional given my complaint was about a blood-coloured plasma stain on my bathroom wall. Since I started travelling post covid, I always wipe down and clean the hotel rooms with Lysol wipes. It makes me feel more secure. However, when we arrive in our room, we found a plasma like blood coloured stand on the side wall near the washroom faucet. I was not going to clean this by myself, since to me it looked like blood and the room should have been cleaned properly. I went to the front desk to report the issue. The front desk reception was very arrogant and dismissive. He gave me the impression that he thought I was making it up and just wanted to get rid of me. After insisting that it be cleaned, he agreed to send the Room Service Manager up to check. In the meantime, I went to dinner. When I returned from dinner, I saw the stain still on the wall. I assumed that no one came to check. I phoned reception and the front desk told me in an arrogant tone – “He didn’t see anything and there is no problem.” Honestly, I was livid. I couldn’t believe anyone could be so rude and dismissive. Fatima is a place people go for pilgrimages. I don’t see how this behaviour reflects the peace people seek in a pilgrimage. I told him I didn’t even know someone came in the room, since there was no note. I insisted that he come back, since I was now in the room. The Room Service Manger came, and I asked him to put on a mask. Then, we went into the washroom, and I showed him the stain. It was clear he didn’t see it from the last visit. He told me that he looked near the toilet. While he was cooperative and helpful, I was very annoyed. I said that I gave all the information to the front desk reception, and they neglected to pass on anything. He apologized and said he would send someone to clean it. Another lady came to clean the room and I also asked her to put on a mask. She cleaned up the stain in less than 5 mins and apologized that it was missed. I found her genuine. It is very unfortunate that a problem that should have taken 10 minutes to resolve took at least 30 minutes of my time on my vacation. I also didn’t appreciate being presumed a liar when the room was not cleaned properly. The Lysol wipes that I used to clean the room picked up dust and dirt. When I mentioned this prob

Stayed at this hotel as part of a tour. Would highly recommend it. We found the hotel well located with easy access to everything (although it’s a very small town). Everything is clean & modern and service was great. Breakfast area doesn’t start until 7:30am so if you need to leave early like we did may need to consider alternatives. Food was fine, but nothing special. WiFi was fast enough. Lots of people stay here as part of their religious pilgrimage so can only imagine how busy it gets at certain times.

Absolutely loved staying at this hotel! Efficient, polite and helpful staff. Nice lobby area. Simply-furnished but clean and comfortable rooms that reflected the theme of pilgrimage in this town. I love the fact that they have a crucifix in every room! Everything worked well in the room and the beds were very comfortable! We had a room with a stunning view of the grounds and the sanctuary. The hotel is situated in a quiet area, far from the noisy pilgrims who, unfortunately, very frequently forget that this is a pilgrimage town! There was ample free public parking on the road outside the hotel and a hotel-owned private parking area just across the road. Walking through the hotel’s grounds and the picnic area of the sanctuary will lead you to the back part of the Basilica of the Rosary. It’s a short, pleasant walk - around 5 minutes. There are coffee shops and restaurants within walking distance of the hotel. The buffet breakfast was standard continental fare. Nothing fanciful but plentiful. No hot dishes. Fresh fruits like apples, oranges and bananas were available. It was self-service which, to me, wasn’t ideal during this pandemic. The staff should be the ones serving the food to avoid many different hands handling the serving tongs/ladles. In addition, every time clients want more food, the food should be served on a clean, new plate. This is just to avoid the serving tongs/ladles from coming into contact with soiled plates and then being returned to the clean food dish. It prevents food contamination. A few other hotels in Fátima actually practise this at their buffets which is really a very hygienic practice! The restaurant area was large and tables well spaced-out. The hotel also provides half board and full board. Apart from breakfast, we didn’t have any other meal there so cannot comment on the quality of the food. We did, however, notice many Portuguese come for meals at the restaurant. Lunch or dinner costs €11/person. The best part of this hotel was the on-site beautiful chapel with the presence of the Lord in the Blessed Sacrament! Masses are said here every morning (7.45 a.m. on weekdays). It was such a bonus for us - to be able to start the day with Mass! Beautiful! The Masses are said in Portuguese and the ambience is so serene and spiritual with the community (priests, nuns and lay religious) present there that you feel at peace and one with God. In sum, this hotel is a good candidate for those wanting to conduct their own private retreat. It has a quiet, spiritual ambience and is very good value for money as breakfast is included in the room rate. I highly recommend this hotel, especially if you are looking for a peaceful stay. Excellent quality/price ratio!

Clean and neat hotel. Good place to rest and away from the hustle and rush of city. Superb breakfast spread. Great staff service. Reasonably priced. Can attend Mass daily as it just next to church. Near to a lot of eateries like gelato and yummy Pizza place ” PizzaMia” - hot and fresh pizza.

Super friendly staff. Hotel location, 7 minutes walk from the basilica esplanade. Our room was very spacious with a very comfortable mattress, pillows and sheets. Outdoor but closed and free parking. Restaurants nearby for breakfast and lunch. Value for money. insuperable

From the moment we entered to property we knew this was a special place. The staff was warm and welcoming. Angela was amazing!! The grounds were so peaceful and beautiful and our room was charming and extremely comfortable. The outdoor space was wonderful and the breakfast was incredible. I wish this was closer to home…I would be visit all the time!!

Spent 5 days at this hotel. All of the staff were very friendly and helpful during our stay. The hotel itself was tidy and fresh and our room was cleaned every day. Breakfast was delicious and freshly served and was included as part of the package. The hotel is around a 10 to 15 minute walk from Our Lady of Fatima Sanctuary and only 5 minutes from the start of the Way of Cross. ALDI and other convenience stores are also nearby. I would definitely recommend this hotel if you plan to visit the sites of Fatima!

The weather wasn’t great when we stayed, but the hotel’s complimentary bikes / e-bikes ( which you pay for ), mean you can explore the beautiful countryside which was ablaze with many varieties of wild flowers , there’s also great walking in the area. The hotel is quite quirky with its themed rooms, but they’re all very well sized , with bath tubs , with lovely views of nature . The food was excellent and the staff very discreet and helpful , a little bit formal however ! The building has been so well designed with lots of windows which embrace the stunning setting , congrats to the architect. It’s a great place to explore the National park from and we really enjoyed our stay …

This is a modern hotel that has the most amazing front desk staff ever! We were visiting from the USA and every single person helped make the experience memorable! There are walkable restaurants and beautiful scenery close by. We love Portugal!