Fenghuang Jinshuian River View Hotel

Beautiful scenery, peaceful environment, not far from the bustling area, and convenient transportation! Excellent service!

The family suite is very spacious and comes with a small balcony right by the Tuojiang River, offering great views. Taxis can drop you off directly at the hotel entrance. Its location upstream in the scenic area is perfect for a good stroll around.

I was very satisfied with my stay this time. The room on the third floor exceeded my expectations in terms of overall quality – it was clean, tidy, and well-laid out, with comfortable bedding. The natural wood decor perfectly complemented the ancient town's atmosphere. It came equipped with a complete tea set and tea table, and I could enjoy views of the Tuojiang River right from the window, making it ideal for relaxation. The room looked essentially identical to the pictures displayed online. The hotel's location is excellent, right in the heart of the ancient town, making it very convenient for getting around and sightseeing. Yet, it was relatively quiet at night, so we weren't disturbed by any noise. I especially want to thank the front desk for their service. I accidentally booked my check-in for January 1st instead of January 2nd. Upon arrival, the front desk staff proactively and patiently helped me change the reservation to January 2nd free of charge, and even upgraded my room type. The communication throughout was smooth, and their service attitude was excellent, making me feel very reassured and welcome. Overall, whether it was the room quality, the ambiance, or the service level, everything was of a very high standard. It was a very pleasant stay.

The location is great, right by the Tuojiang River, but the in-room facilities are a bit dated. The mirrored top of a table in our room was broken, yet it was still there, serving no purpose and just taking up space. This definitely detracted from our experience.