Baimei Hotel Fengjie Yimen Impression Store Reviews

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only for each guest to bring a different experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready for you to come back at any time.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only for each guest to bring a different experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready for you to come back at any time.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work and always be ready to come back anytime.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work and always be ready to come back anytime.

Response from Property: Dear guest, thank you very much for your review of our hotel. Thank you for your affirmation of the hotel. Your encouragement is our infinite motivation. We will continue to work hard to do better. If you are satisfied, we hope to get a full five-point praise from Qinqin next time. Thank you again for your encouragement and wish you the best. Have a nice trip!

Response from Property: Dear guest, thank you very much for your review of our hotel. Thank you for your affirmation of the hotel. Your encouragement is our infinite motivation. We will continue to work hard to do better. If you are satisfied, we hope to get a full five-point praise from Qinqin next time. Thank you again for your encouragement and wish you the best. Have a nice trip!

Response from Property: Dear guest, thank you for staying at the Baimei Hotel. As for the room window problem you mentioned, the hotel has three room types. The superior room type is the basic room type of the hotel. The window is located in the corridor and is blocked by the wall. It is marked in detail on the booking page. , the hotel will also clearly mark the floor B1 on the details page (the entire building is 5 floors high, B1-2 floors belong to the hotel, floors below B1 are other shops, and there are no basements in Chongqing). Deluxe rooms have floor-to-ceiling windows that open to city street views, and some rooms have small gardens. The river view room is the best room in the hotel. Each room comes with a small independent balcony, facing the river. It is perfect for relaxing and drinking tea on the balcony. The room you booked is a superior room type, which is also the basic room type of the hotel. If you have requirements for windows, it is recommended to book a deluxe or above room type. Due to the topography of Chongqing, houses are built against the mountains, and the floor you are on is not the first floor below. 2. Because there are many children on family trips during the summer, the children were running and playing in the corridors that day. The hotel staff informed the guardians at that time, and the guardians The behavior has been stopped. I'm really sorry to bother you. 3. Regarding the odor in the room you mentioned, we have dedicated personnel to inspect all rooms. They can only be sold after passing the inspection. No abnormal odor will be reported in the rooms checked in on the day of the odor. 4. All consumable items in the hotel are purchased according to unified standards. It is normal for new things to have the smell of new items. We always replace them one by one for each guest. 5. The toothbrush is also made of platycodon, which does not hurt the teeth, does not shed hair, has moderate hardness and softness, and is very comfortable. It is also customized by a manufacturer carefully selected by the hotel. Finally, thank you again for staying at Baimei Hotel. If you have any questions, please call the hotel front desk. The front desk will provide you with services at any time.

Response from Property: Dear guests, sincere greetings from Parkview Hotel. Thank you for taking the time to leave us your valuable comments. We are honored that you fully affirmed your stay experience! Thank you for your high recognition of our services. Your recognition is very important to us. It is a great motivation for us to continuously strive to maintain our best performance! We have shared it with the team and encourage every employee in the hotel. We sincerely look forward to meeting you again and let us continue to create a wonderful and unforgettable experience for you! Sincere greetings, I wish you success in your work and a happy life!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. Due to the recent bad weather and the low temperature, the aisle carpet is not easy to dry after washing! If it is not cleaned in time, cleaning will be arranged one after another when the weather picks up. Thank you for your feedback. The door lock is a Bida door lock. If the door is not closed properly, a sound prompt will appear. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, I'm sorry to have brought you a bad stay experience. You booked a superior twin room, which is a room near the bar. On December 30, 2023, the bar next door reopened. Due to the sound of music in the bar, the hotel also complained to the Environmental Protection Bureau. The bar has lowered the sound decibels, but there will still be a little sound. If the noise is loud, you can contact the front desk. Report to the front desk to the administrative department. At the same time, the hotel is equipped with anti-noise earplugs. If you need it, you can call the front desk. All guests staying in the hotel must register by uploading one ID per person, and non-stayers cannot enter or leave the hotel at will. Visitors will be registered, so there will be no personnel complications. And although there is a bar next to it, our hotel operates legally and compliantly according to the management requirements of the administrative department, and does relevant work as required. If you are sensitive to sleeping, or do not want to be close to the hotel, you can choose to book a superior king room, deluxe king/twin room, or river view king/twin room. I apologize to you again and wish you a happy life!

Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Maybe I am a light sleeper and sensitive to sound. There are anti-noise earplugs at the front desk for guests to use. The glass in the hotel is indeed double-layered soundproof glass, and the door is also equipped with soundproof strips. The soundproofing effect is good, because the location is on the right road, regardless of It's very convenient to take a taxi and park your car. I understand your mood because you didn't sleep well. I'm very sorry. The comb is in the box on the left side of the sink. Finally, I wish you a happy life and a safe life.

Response from Property: Hello! After seeing the reviews, Xiaomei is here to explain to you: 1. There is no refrigerator in the room. The hotel has introduced the hotel facilities and equipment on the details page. The hotel has marked that the room does not have a small refrigerator. You can check it in detail when booking. Because the brand did not set up a small refrigerator during the design, but there is a public refrigerator at the front desk for guests to use. If you need it, you can put it at the front desk. 2. The hotel is equipped with 2 types of slippers for guests to choose from (one type of disposable slippers and one type of household foam slippers). The disposable slippers are the slippers used in standard mid-to-high-end hotels. They are not the same quality as those used in express hotels as you say. of. The hotel has been using disposable slippers of this brand since its opening; 3. The bedside tea seat has just been checked because the socket is loose, but it is not bad; 4. Regarding breakfast, I am really sorry this morning because a guest at the hotel is getting married. There was a wedding room. Due to the impromptu decision of the guests, the number of people who wanted to meet their relatives was very concentrated in the hotel restaurant, and dozens of people were dining at one time. As a result, all the freshly prepared dishes were wiped out. At that time, the kitchen was constantly cooking and adding dishes. The waiter is also collecting the dishes. Stir-fried vegetables really need to be cooked and cannot be served raw to avoid harm to your body. Because there are a lot of people picking up relatives today, the time is early and the sound is loud. The hotel also reminds them time and time again to minimize their impact on other hotel guests. If such an incident occurs, we will avoid guests who arrange wedding rooms for weddings in the future. Regarding this type of issue, the wedding guests today were really loud and affected you, so I’m sorry. At the same time, you may have eaten at the same time this morning as the guests picking up your relatives, which affected your dining experience. I am very sorry. Regarding yogurt, the hotel currently does not add this variety, but there is milk. You did not enjoy the yogurt. I apologize again. Check the surveillance camera to see if there are dishes on the restaurant's dishes before closing at 10 o'clock. 4. Finally, you mentioned adding money to upgrade to a river view room. Your original order was for a deluxe king bed room. If you want to upgrade to a river view room, you really need to pay the price difference. Moreover, the hotel's river view room is the first-line river-facing room in Fengjie County. The river view room has a super good view. , facing the river, and all the river view rooms in the hotel have different layouts on each floor. There are large balconies, small balconies, and a large flat-floor swimming pool. The river-view rooms in the large flat-floor swimming pool have public tables and chairs outdoors, but there are also desks and chairs in the room, which can be used dual-purpose for the convenience of guests. When you came yesterday, you asked for two rooms next to each other, but the front desk explained to you that there were no rooms next to each other, so you were upgraded. At that time, you did not want a room on the B1 floor (the B1 floor is a large balcony with a tea table) Choose a river view room with swimming pool on the first floor. River view rooms have always been at this price since the hotel opened. For first-line riverside rooms, the hotel price is clearly marked. The price/performance ratio is relatively high for a resort hotel in Fengjie. We will also improve upon your comments and suggestions. Finally say sorry for your experience.