Hampton Inn Findlay

The pillows are awful! They don't keep their shape or support the head & neck properly. I kept having to add another one. UGH! I went there for extra rest. I heard people talking, noise from the pool, pipes would suddenly roar occasionally, various sounds I couldn't explain unless it came from the heater. Everything else was great! Breakfast excellent, room large enough for my wheelchair, all was in good condition/repair. Staff was great, but would not book again because of noise & pillows.

This stay was the worst I have even had with the Hampton Inn brand. And sadly most of it was due to the General Manager and her behavior. We had traveled to Findlay for the funeral of my Father-in-law. So it wasn’t like we were there for fun. We needed a comfortable place to relax each night and try to rest before dealing with all that goes with planning a funeral and attending one. The building itself is old. It is very close to I-75 and is a little on the loud side. The furnishing look dated and worn. The ceiling had large water stains, the bathroom had some mold around the tub. The linens were very worn and the sheets were scratchy. The pillows were so bad, I ended up buying myself a pillow at Walmart. The whole place just wasn’t up to the standards we have for the Hampton Brand. But didn’t want to deal with moving to another room or hotel. We just wanted to focus on our family. We had a reservation for 7 nights. Early on the 4th morning, my Husband went to get coffee and something to drink. Well there was a sign on the elevator that it was out of order. We had a room on the 3rd floor. This was a huge inconvenience to say the least. Plus my husband has a heart condition and really has trouble going up and down stairs. So he went down and asked the front desk what was the situation. Well the front desk person informed him, that the repairman was coming and hopefully it would be fixed that day. At some point it was mentioned it might be possible for us to move to the 1st floor. But this woman was unable to confirm anything since the general manager was not there. But the woman assured us that “we would be taken care of”. As so many things were uncertain and the shabbiness of the hotel, we decided to leave and move across the street to another Hilton brand. When we drug down all of our bags. (Did see someone from housekeeping on the 3rd floor, but she didn’t offer to help us lug our bags down) The general Manager was there. We informed her we had already made reservations across the street and we wanted to check out and would like a refund for points of our unused nights (3 nights remained). From the moment she spoke with us, she had an attitude. She informed us in a very stern voice that all points would be forfeited. She also told us at that point that a room was available on the first floor. After the dismal service we had received we would have slept in our car before staying there. After we had checked out , we received a survey for our stay. When I complained about the management I received an email that called me a liar about the availability of the 1st floor room. Never have I been so disrespected by a hotel. So traveler beware. If you want to be treated poorly and walk a lot of stairs, this is the place for you!

The hotel was conveniently located for our needs. Small room with no special amenities. Shampoo, conditioner, body wash were in large mounted bottles. No information on the area in the room and no pen or paper. Definitely a no frills room. The breakfast was included and good. It was clean and the bed was comfortable. The room smelled a bit like sewage but overall tolerable. The price was very reasonable and you get was you pay for.

Bad service

Glad to have a roof over our heads after a long day of travel. The pool was great and warm. Beds were super comfy. Breakfast area is a bit small. The food wasn't appetizing to me but I took some fresh fruit along. Wish there was nutritious baked goods ie bran muffins, etc but everything is mass produced white gunk. Hamptons do not serve cream with their coffee(barely passible) only edible oil products which I loathe. All in all we were grateful.

Over all it was a good stay Thanks

Had a very nice stay at the Hampton Inn. Clean, great staff and an excellent breakfast. Close to restaurants, gas and other stores. Walked to the Outback for dinner. Would definitely recommend.

Not bad

easy check in quiet property