To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(120)
Positive reviews(20)
Reviews with photos/video(7)
Awesome rooms(8)
Large rooms(6)
Chrissy
Open Room
Stayed in May 2024
Couples
5 review
3.0/5
Posted on Jul 30, 2024
It’s ok for staying one night.
Adel Della Massa
Moonah Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Great place.for either couples or families. Great, simple breakfast on offer.
Terry
Open Room
Stayed in Nov 2023
Family
1 review
3.0/5
Posted on Dec 26, 2023
Very bad experience, we have been forced to pay extra for my son to stay and changed to a room that is totally different to what we have booked. We have rang the hotel and confirmed the room we booked can accomodate for 2 adult and one chd with no extra cost as long as we are happy that there will only be one king bed. But the night before check in, everything was changed. We were told we have to pay extra $100 for my son to stay and at check in on the day, we hace forced to change to another room which is totally different to what I booked originally. All they said ia apologise for any inconvenience. Both Trip.com and the hotel did not take any responsibility for this matter. Would not recommend this hotel to anyone.
Guest User
Open Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on May 25, 2024
Good location, large rooms and easy enough to check in
Guest User
Open Room
Stayed in Oct 2023
Couples
5 review
4.2/5
Very Good
Posted on Nov 28, 2023
Chose this place as it was most convenient to go to the hot springs. Rooms was spacious abd clean.
Rebecca
Moonah Room
Stayed in Aug 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Really nice location and resort, even if you're not into golf. Very close location to the thermal hot springs. Big room, beautiful bathroom and balcony.
Guest User
One Bedroom Suite
Stayed in Mar 2023
Family
2 review
4.5/5
Great
Posted on Apr 15, 2023
A bit of traditional style of interior, but I liked the spacious lounge room and the garden view.
The bathroom was clean, and the bathtub was a bit small with limited spare space around it.
The lady in the restaurant was so kind to us and we enjoyed the breakfast. :)
Guest User
Open Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Absolutely gorgeous!
JiangHua
Moonah Room
Stayed in Sep 2022
Couples
23 review
5.0/5
Outstanding
Posted on Oct 18, 2022
Perfect stay for a weekend getaway, rooms are spacious and clean
Grant Jin
Moonah Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 27, 2024
Good Hotel.
Xiang
Open Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 10, 2024
A very satisfying experience. I will book this hotel every time, but I have to book the second floor for the better view.
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Guest User
Open Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 13, 2024
I booked this hotel for a hot spring bath, but I didn't understand the room description. I thought I booked a suite with a kitchen. I didn't want to eat white food, so I went to an Asian supermarket to buy food. When I arrived, I realized that I didn't have anything. Then I asked if I could change the room but I had to pay twice as much. But the room itself is great. It's on the golf course, the environment is very good, the room is big and comfortable, and parking is very convenient
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Guest User
Open Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 6, 2024
The room is quite big and the service is OK, but there is no toothbrush or toothpaste
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Guest User
Open Room
Stayed in Jun 2023
Travel with friends
1 review
3.0/5
Posted on Sep 10, 2023
The room is big and the golf course is right outside. The facilities inside are generally pretty good. But there was a strange smell.
The location is also quite awkward. It is not very convenient to go back and forth to Sorrento or Lighthouse.
I’ll probably choose one in Sorrento next time.
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LUK LOK
Open Room
Stayed in Jul 2023
Family
9 review
4.7/5
Amazing
Posted on Aug 14, 2023
The room is big enough and the environment is beautiful. It will be more convenient to open more restaurants.