Guest User
July 27, 2021
We booked a room that was supposed to be "Lake View" and updated , but ended up getting a room that was in the dungeon and smelled of pot and was dark and dingy. We brought our concerns to management and the where rude and unapologetic. Offered to refund us and that we could leave, but nothing else and there was no other place to stay in town. The room was very outdated and not even close to the "Lake". Next to our room was a room that was in shambles that vagrants had been using that wreaked of urine, pot, and God knows what else. The door was left open for anyone to take up camp, when I brought this up to management ( a very rude women who chain smoked on the property) she claimed is was not an issue as they where not renovating it and it was not open. The next day the room was locked ( thankfully) and the beers thrown around the outside had been removed. It is a shame, the property is beautiful. The accommodations and manager on the other hand where deplorable.