Guest User
October 28, 2021
Beautiful location… but that is unfortunately all. I love writing great reviews, but I’m at a loss to find anything positive to say about our experience. Tent zipper was broken (so we hope future patrons love mozzies as much as we do. LOL. Advertised as “serviced daily “ yet the only “service staff” we ever saw was when they pulled up the resort vehicle to service the vacated tent next to ours, their car windows and doors open and loud radio broadcasting (so that they can hear it inside the tent perhaps?) So we had to ask them to please turn their blasting radio down? The response was “oh is someone sleeping there?” on which we answered that not only was it none of their business (AS IF we needed a reason to ask them to turn them radio down!), but we actually paid a fair amount of money to actually come here to enjoy the silence! Some of the staff seemingly have no idea that we (paying patrons) are actually the very reason they have a job… and we’re not asking them to do us a nice favour. The services staff did not even change the mugs we used for tea for fresh ones… and bear in mind, there is no facility for us to wash the mugs ourselves! They did not put foot in our tent at all actually. Clearly one cuppa is enough over a few days in this “Spoil yourself” package where staff treat you as a nuisance when you request silence. The tent was clean enough, but the shower could have been cleaner. The food portions at the restaurant are quite large and are tasty enough. Overall: Really a poor experience compared to how it is presented in the advertisements.