Room Mate Luca

Room Mate Luca Reviews

Room Mate Luca

Via Ventisette Aprile, 3, Florence, Tuscany, 50129, ItalyView Hotel Details
Room Mate Luca
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Room Mate Luca Guest Reviews

4.6/5
Great
98 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(98)
Positive reviews(20)
Reviews with photos/video(5)
Great service(12)
Awesome stay(10)
Delicious breakfast(5)
Anonymous User
Standard Room
Stayed in oct 2024
Other
3 review
4.7/5
Amazing
Posted on 4 nov 2024
Very nice staff with deco in art sense of Florence Safe location
Response from Property: Dear Guest,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the staff, the location and the original decor. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Eleonora on behalf of Gianni Andreucci-General Manager
Isabel
Standard Room
Stayed in jun 2024
Family
2 review
4.7/5
Amazing
Posted on 11 jul 2024
I really enjoyed this hotel. nicely located near the city center. They had a complimentary minibar in the lobby, which was a nice touch. The breakfast was great and available until noon. Will be coming back again.
Response from Property: Dear Isabel,thank you very much for sharing such a great review!For us it's very important to satisfy the needs of our guests, providing a comfortable room, a warm welcoming and a plenty breakfast.We hope you can repeat soon the experience @Room Mate, in Florence, or in any other city that hosts a Room Mate hotel.Regards,Augusto Frosali - Front Desk
Anonymous User
Standard Room
Stayed in jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on 4 jun 2024
This hotel is one of the main reason we can fully enjoyed our Florence experience.. VERY CONVENIENTLY LOCATED.. Every important landmarks are mostly within 15 minutes max radius of the hotel. And I can't stress this enough about the Helpfullness & Amazing Service of the staffs.. Very responsive, very friendly , very2 eager to help.. a big shout out to DAVID at the reception & AMAN from the kitchen. The hotel is just been renovated earlier this year so everything is still looking fresh & clean. We love to come back to Florence & we will be back at Room Mate Luca when we do..
Response from Property: Dear Room Mate Friend, we wish to thank you for your wonderful comment. We are therefore happy and proud to know that you really appreciated in every single detail the care, the passion and the professionalism that we put every day to the service of our guests with the desire that they leave Florence with a happy and unforgettable memory. All our staff thanks for your kind appreciation, in particular Davide and Aman who sends you a warm greeting. We hope we've earned your trust and will become your point of reference, every time you wish to visit our wonderful city. All our best,Augusto Frosali on behalf of Mario Parisio General Manager
睿玲
Standard Room
Stayed in jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 27 jun 2024
Very kind and helpful people here, make my Florence journey very wonderful!
Response from Property: Dear Room Mate Friend,That's the kind of comments we like the most.Thank you very much for writing and scoring so high!All our best, Augusto Frosali on behalf of Mario Parisio General Manager
Hansen
Standard Room
Stayed in jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on 15 jul 2023
Absolutely lovely. Loved our 4 night stay in Room Mate Luca. Location was great, service was impeccable, *everyone* was very friendly and helpful. Room was as advertised, clean and comfortable and the view was great. AC worked perfectly. Breakfast was good, too. Really can't say anything bad about this hotel. Will definitely come back.
Response from Property: Dear Hansen,we are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the our extra smiling and attentive staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Augusto Frosali on behalf of Mario Parisio General Manager
Cassiel Cai
Deluxe Room
Stayed in jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on 25 jul 2024
good and. nice
Response from Property: Dear Cassiel, Thank you for this comment and vote. See you soon! Augusto Frosali - Front Desk
Yililiuya
Single Room
Stayed in nov 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on 22 nov 2024
The hotel is in a great location, about a 10-minute walk to the Duomo and the Academy Gallery, and within 20 minutes to the Uffizi. Almost all attractions are within walking distance! The hygiene is also very good, Andrea makes great coffee, and is very warm and polite! The standard room on the third floor has a beautiful city view, it is worth staying
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Response from Property: Dear Yililiuya,thank you for this wonderful review, we are so happy and proud to have exceeded your expectations and that you could live an unforgettable time “pampered” by Luca. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. All our staff thanks for your kind appreciation, in particular Andrea who sends you a warm greeting. See you very soon! Augusto Frosali on behalf of Gianni Andreucci General Manager
TibeTravel
Single Room
Stayed in nov 2024
Business travelers
2 review
4.5/5
Great
Posted on 19 nov 2024
Because the hotel is in the city center, the facilities are relatively old, but it is still very convenient to use. You can walk to the Cathedral of Santa Maria del Fiore in about ten minutes, and the location advantage is obvious. The espresso in the hotel is really good, I recommend it.
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Response from Property: Dear Room Mate Friend,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards, Augusto Frosali on behalf of Gianni Andreucci General Manager
XiaoAmyyaonuli
Standard Room
Stayed in oct 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on 4 oct 2024
The room is small but clean. The breakfast is terrible. I don't recommend choosing the breakfast included option.
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Response from Property: Dear Xiao,we thank you very much for choosing Room Mate and for your vote regarding your stay with us; we are sorry to read you didn't enjoy our breakfast that normally is one of our strenghts but we will try our best to improve it since your precious suggestions are kept into high consideration! Best regardsAugusto Frosali on behalf of Gianni Andreucci General Manager
Mariko
Deluxe Room
Stayed in jul 2024
Travel with friends
50 review
4.5/5
Great
Posted on 21 sep 2024
The interior was wonderful and the staff were very friendly, but part of the hotel was under renovation and the place I wanted to go was not open. It would have been nice to have had information about this beforehand.
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Response from Property: Dear Mariko,thank you for choosing Room Mate and for sharing your impressions about your stay. We are glad to hear you enjoyed the design of the hotel and our friendly and professional staff. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Augusto Frosali on behalf of Gianni Andreucci General Manager
Guest User
Standard Room
Stayed in jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on 5 jun 2024
The room is bigger than expected, very design-conscious, in a very good location, and the service is also very nice, highly recommended!
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Response from Property: Dear Room Mate Friend,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an unforgettable experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. Bests, Augusto Frosali on behalf of Mario Parisio General Manager
Guest User
Standard Room
Stayed in nov 2024
Business travelers
4 review
4.5/5
Great
Posted on 12 nov 2024
The hotel is newly opened, and the overall situation is good. The location is also good, in a quiet neighborhood, and the attractions can be reached on foot. The breakfast is Western style, and the waiters are very enthusiastic. I like the breakfast time in the morning. There is a Chinese restaurant opposite the hotel, and the Chinese stomach is not afraid of acclimatization.
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Response from Property: 親愛的客人非常感謝您分享如此好的評價!對我們來説,滿足客人的需求非常重要,提供舒適的房間、熱情的接待、優越的地理位置和豐盛的早餐。我們希望您能很快在佛羅倫薩或任何其他擁有 Room Mate 酒店的城市再次體驗@Room Mate。問候,Eleonora 代表總經理 Gianni Andreucci
zbaics
Standard Room
Stayed in oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on 4 oct 2024
The enthusiasm of the hotel lobby manager and duty staff can make you easily enjoy the perfect Florence
Original TextTranslated by Google
Response from Property: Dear Room Mate Friend,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Augusto Frosali on behalf of Gianni Andreucci General Manager
Guest User
Standard Room
Stayed in jul 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on 3 sep 2024
A pleasant surprise. This is my favorite hotel for traveling. The room is large and comfortable. The front desk service is excellent. Problems are handled promptly. The service staff is warm and thoughtful. The breakfast is rich and there are many delicious foods nearby. In short, it is a great experience. I will stay here again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear Room Friend,thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you here again as our very welcome guests again soon.Augusto Frosali on behalf of Gianni Andreucci General Manager
Guest User
Standard Room
Stayed in jul 2024
Family
4 review
5.0/5
Outstanding
Posted on 7 oct 2024
The location is quiet and safe, and it is convenient to go to scenic spots such as the Duomo. The room is small and exquisite, and the breakfast tastes good. The front desk provides a variety of free drinks and the service is also great.
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Response from Property: Thanks for this great comment, dear Friend!Few words underline our Room Mate pillars: Central position; Unique design and modern; Personalized welcome with everlasting smile; Extended breakfast until noon.Thank you for being a part of us, and we hope to have you with us againAugusto Frosali on behalf on Gianni Andreucci