Plaza Hotel Lucchesi

The service was amazing, the room was clean, quiet and comfortable. The location was great with the view of the river at the front of the hotel however, I bit hard to reach by public transport if you got big luggage

Amazing staff

This hotel is just fantastic. Great location on the Arno river and in the town centre in a quiet spot, with beautiful views from both of our rooms, one on the Arno river and the other room towards the Duomo. Elegant everywhere with a stunning and excellent restaurant and a beautiful bar. We loved the breakfast and service was fantastic. The rooms are classic with stunning Venetian chandeliers and beautiful bed linen. Room service was great, the towels were always clean and both rooms were left spotless with quick service. The beds are super comfortable, I wish I could buy that mattress :). Finally the roof top has a swimming pool with amazing views all around Firenze. We had an amazing time. Thank you to the team who made us feel so welcome.

We stayed at this hotel for 5 nights and they were excellent. Room with a gorgeous view. It was on the smaller side but that is to be expected. The staff were great. The ambiance was wonderful-especially the bar! We loved the nod to Dante in the bar menu. Very classy hotel. The rooftop was gorgeous! No services due to the time of year but we were allowed up. We ran to catch the sunset at Piazza De Michelangelo but came back to the rooftop and it was even better from there! Hotel is centrally located to everything. Quick and easy walk to all the main attractions in the city center but just far enough out that it was a smidge quieter!

We are in the middle of a wonderful Italian spring break vacation with our two children and have been looking forward to Florence from the outset. As we pulled up to Lucchesi we noticed it was a little dated but were willing to give it the benefit of the doubt. After checking in with a curt, all-business front desk staff, we were taken to our room in an elevator that can only be described as smelling like a sewage pipe. It was so rancid, we had to cover our noses. The rooms were as minimal and unflavorfull as I have ever experienced. No art, bland colors, chipped paint, and a shower fit for a best western. The sewage odor continues in the room, or maybe it was burnt into our noses from the elevator. The fact that this hotel has 4 stars makes me rethink the validity of the entire “Star” system. Realistically this is a 2 Star hotel at best. Maybe once it was nice 30-40 years ago, but in an era when hospitality has evolved, this hotel is stuck in the past. We checked out and were willing to lose the cost of one night in order to make sure our trip was not ruined by this hotel. We got lucky and found an incredible boutique hotel that was available and not even much more money.