C-Hotels Joy
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1 night
1 room, 2 adults, 0 children
C-Hotels Joy
C-Hotels Joy
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Highlights
Lounge
Varied breakfast
Ideal location
Bathtub
Suite
+2 more
Amenities
All amenities
Property Description
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8.7/10
Location is great with 3 minutes walk. Great amenities in the room as well.
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(7.1 km)
Train: RFI
(<100m)
Train: Firenze Santa Maria Novella Railway Station
(180m)
Landmarks: Flixbus
(120m)
Landmarks: Officina Profumo Farmaceutica di Santa Maria Novella S. P. A.
(300m)
Landmarks: Basilica of Santa Maria Novella
(360m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Comfy Room
1 King bed
22m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Bathtub or shower
Check Availability
Comfy Room - Disability Access
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Chairs
Check Availability
5
Smart Room
1 Queen bed
15m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Chairs
Check Availability
7
Single Room
1 Single bed
12m² | Floor: 2-6
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Daily housekeeping
Chairs
Check Availability
Comfy Room With Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Chairs
Soft drinks
Check Availability
3
Spacious Triple Room
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Bathtub or shower
Check Availability
1
Comfort Double Or Twin Room
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Chairs
Soft drinks
Check Availability
9
Junior Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
25m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Classic Room With Balcony
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Chairs
Soft drinks
Check Availability
3
Classic Double Room
1 Queen bed
18m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Chairs
Check Availability
Hide Room Types
Average for similar properties in Florence
Guest User
May 1, 2026
This is a hotel probably bought out by C-Hotels. It definitely did not feel like a 4-star hotel, more like a 2 or 3 star hotel.
Strengths:
- The hotel location was perfect. It was right by Firenze SMN train station and was only a 1-2 minute walk away.
- Great breakfast buffet and friendly restaurant staff. Helped make coffees proactively every money. Super attentive.
- Two elevators in the hotel.
Weaknesses:
- The hotel WiFi did not work on our first day but they got it fixed shortly.
- They seemed to be short on towels and pillows. We had to keep asking for more towels because they only gave us 1-2 towels per bathroom. We also needed the sofa bed and requested for 2 more pillows because the pillows are thin but we couldn’t get any extra pillows until our last night.
- One of the two TVs did not work/did not turn on.
- Hair dryer in the bathroom did not work. There was also no bathroom fan so the bathroom always smelled funky. We had a “junior suite” (the best room that they had apparently so we got no room upgrade) which was just two connecting rooms but one room had a sofa bed with a small bathroom while the other room had a queen bed with a slighter bigger bathroom. The smaller bathroom had a shower with a flimsy, stow-away shower doors. There was only one hybrid shampoo and shower gel provided for a 4-star hotel.
- Lots of mosquitoes and flies were inside the room.
- While the design of the room was modern, the room already looks tired and worn out. Towels smelled funny, bed sheets didn’t appear to be the cleanest, and room floors still seemed dirty.
- Poor sound proofing as we could hear sounds coming from the outside on the ground floor. We were in floor 1 (second floor) and right outside the elevator.
- Our luggages were just left outside in the open lobby where we had left them when we arrived at the hotel (before the 3 pm check-in) for storage. We left them around 1 or 2 pm and we came back in the evening. Thought they’d store the luggage somewhere more secure.
Anonymous User
April 15, 2026
The hotel is conveniently located near a Carrefour supermarket and Chinese restaurants. It's about a 15-20 minute walk to the Duomo, making it ideal for travelers arriving by train in Florence or planning day trips from the city.
Original TextTranslation provided by Google
Anonymous User
April 14, 2026
Location is great with 3 minutes walk. Great amenities in the room as well.
Guest User
March 17, 2026
The hotel's location is excellent, right across from the train station. Right after I booked, the price dropped, and after I contacted Trip.com, customer service immediately refunded the difference. When we checked our luggage, the front desk tried to upsell us to a larger room for 30 Euros, but we didn't have much luggage so we declined. The room was indeed small, mainly the bathroom door was hard to open without bumping into things; it should really be a sliding door. All visible areas were quite clean, but there was a lot of dust on the cups and tabletop. A kettle and tea bags were provided, but no free water. The kettle also had a lot of limescale, so I didn't dare use it. Breakfast was quite simple. Overall, it's good value for money.
Original TextTranslation provided by Google
Guest User
February 22, 2026
The room's ventilation wasn't great; it felt a bit stuffy, and the air conditioning was practically useless. The facilities were quite old – the carpet, bedspread, and towels were all pilling. Breakfast was decent, with some green vegetables available. The location was relatively good; we could walk to all the attractions. After dark, we strolled around nearby and even stumbled upon a carousel and a large Milan Winter Olympics logo.
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Guest User
February 27, 2026
The hotel breakfast was quite good. The location is also decent, very close to the train station. However, there are quite a few homeless people around the train station, so be careful. The front desk staff were very nice and even upgraded our room. The hotel itself is quite new, but the elevator is very small. Everything else was pretty good, quite satisfied overall.
Original TextTranslation provided by Google
Pisceans
April 4, 2026
不错不错不错
卫生：gooòoooooooooood
环境：goooooooooood
服务：gooòoooooooooood
NeedCoffeeNow
February 20, 2026
Room quite basic but gets the job done but wished they separate their body and hair wash.
Guest User
February 4, 2026
The hotel is right next to the train station, just a short walk away. Super convenient!
The 24-hour front desk made me feel very secure.
The room wasn't huge, but it was perfectly adequate and well-equipped. It was very clean and promptly serviced.
The front desk staff enthusiastically explained all the details: breakfast, key card, routes to major attractions, etc. I really appreciate it!
The breakfast was fantastic! The lovely ladies on the breakfast team greeted everyone warmly, made coffee, and worked diligently and efficiently. Thumbs up!
On the last day, I left my luggage at the hotel and picked it up in the afternoon before catching my train. When I picked up my bags, the gentleman at the front desk was very friendly and even told me there was a restroom downstairs I could use. It's true that finding restrooms outside can be difficult!
Ousman, the friendly guy, suggested I write down my feelings and share them with others, just writing whatever came to mind. I think he's right; others might need honest information. I spent some time choosing a hotel before I came, and it seems I made the right choice.
Thanks again, I really enjoyed this trip! 😀😀
Original TextTranslation provided by Google
Services & Amenities
Restaurant
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineContinental, Gluten-free, Italian, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €18.00 (approx. CAD 28.95) per person |
Adult | Buffet:€18.00 (approx. CAD 28.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: IT048017A1PEM9TTFS
Property Description
Local hotel name: C-Hotels Joy
- Number of Rooms: 54
Phone:+39-055-218081
Email:joy@c-hotels.it
A stay at c-hotels Joy places you in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. This hotel is 0.5 mi (0.8 km) from Central Market and 0.7 mi (1.2 km) from Piazza del Duomo.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
You might be wondering
Does C-Hotels Joy have breakfast?
Yes, C-Hotels Joy have the high-rated breakfast including: Continental, Gluten-free, Italian, Vegetarian. Does C-Hotels Joy have breakfast?
What times are C-Hotels Joy check-in and check-out?
C-Hotels Joy check-in time is 15:00 and the check-out time is 11:00.What times are C-Hotels Joy check-in and check-out?
What is C-Hotels Joy cancellation policy?
The cancellation policy for C-Hotels Joy varies depending on the type of room and booking conditions.What is C-Hotels Joy cancellation policy?
How much does it cost to stay at C-Hotels Joy?
Prices at C-Hotels Joy change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at C-Hotels Joy?
What is the cloest airport from C-Hotels Joy?
The closest airport is Florence "Amerigo Vespucci" Airport, and it is about 22 mins from hotel by car (7.1 km).What is the cloest airport from C-Hotels Joy?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
Is there a restaurant at C-Hotels Joy?
Unfortunately, C-Hotels Joy does not have on-site dining options.Is there a restaurant at C-Hotels Joy?
What are C-Hotels Joy nearby landmarks?
C-Hotels Joy locates at the center of Florence. The nearby landmarks include Flixbus, and it is 120m from your search (straight-line distance).What are C-Hotels Joy nearby landmarks?
About This Property
| Nearest Airport | Florence "Amerigo Vespucci" Airport |
|---|---|
| Distance to Airport | 7.05KM |
| Nearest Train Station | Firenze Santa Maria Novella Railway Station |
| Distance to Train Station | 0.18KM |
| Average Price From | CAD488 |
| Hotel Star Rating | 4 |