Hampton Inn Fond du Lac, WI

Nice hotel with a great breakfast. Quiet and relaxing with a very nice front desk person.

Excellent service, friendly & knowledgeable staff! Awesome breakfast. Very nice room with a comfy bed!

I really like the cleanness of the hotel. Also, the interior of the breakfast area was very welcoming.

Staff was pleasant but not overly concerned about helping the quests. If you needed something you were on your own. Still following outdated Covid policies (per staff) and you had to request cleaning if desired. Breakfast and food service was the bright spot, friendly, helpful and a great breakfast.

Internet connection was poor in room. Perfect in lobby

OK, this story is really not believable but here goes. In fact, it is so bizarre I contemplated for months on whether I should submit it. Arrived for 5 night stay on business. (per diem work in the city). Corporate booking. Despite being a normally-abled Diamond member, I was put in the wheelchair accessible room. The one where the toilet is backwards and slung low to the floor and there isn't really a shower, just a bench with a hand-held for a sponge bath. All perfectly equipped for full-blown wheelchair access. And the very young woman at the front desk thought this was a reasonable choice for a normally abled person for 5 days.. She went into the back room and refused to come out to the front when I immediately returned to ask to exchange rooms. I even called the hotel phone number and she had switched it to ring over to Hilton corporate so she wouldn't have to answer the phone. I have absolutely no idea what was going on here. I had to leave a note on the countertop cancelling the reservation since I wasn't going to stay in that room and clearly no one was going to give me a different one. I left and stayed at the Holiday Inn on my own dime. They ended up charging corporate for the whole stay. This was booked months in advance and there were no cars in the parking lot so "overbooked" and "last minute reservation" do not apply here. Who does this?

the building faces US41 a major highway as did my room and there was a lot of highway noise. If I go there again I'll ask for a room on other side of the building

The blockout curtains in the room didn't appear to close. So the sun woke us up earlier than we wanted. There was also a used wash cloth hanging up in the room when we got into our room. There was also no lock on the bathroom door - which was a sliding door. And there wasn't an exhaust fan in the bathroom. So the mirrors mirrors really steamed up. Overall, the facility was nice though. The AC worked well, and although we didn't use the pool area, it looked nice. Breakfast was decent. The front desk worker was pleasant and helpful.

Very neat and clean. Love the cookies!