Baymont by Wyndham Forest City

No one ever at front desk 7.00am no coffee or any thing open to get a snack for breakfast no ice plus a lot of vagrants around smoking outside by our door cigarette butts on the ground every where it use to be a nice place to stay feel very uncomfortable there

Supposedly newly renovated? Rooms were dirty and terrible condition. Walls and paint were so bad. Bathroom and vanity area mostly.

I got 2 words for this place… Bed Bugs!

Since COVID, this hotel has been using a very inefficient & very impersonal kiosk check-in system in lieu of a human desk clerk. Finding a person at the front desk is about as likely as a Sasquatch sighting--and the one time I did encounter a real person at the desk during check-in, she directed me to use the kiosk. We refuse to book this hotel again following our two most recent experiences with security deposit non-refunds. The hotel changed us a $50 per room, purportedly refundable, security deposit which was charged to our card at the time of check-in. Immediately after check-out, the refunds showed up as pending transactions on our credit card activity detail. However, in both instances, they were never processed and disappeared about 10 days later, leaving me to play Monkey in the Middle between the hotel and the bank. The hotel insists the refunds were issued. The bank insists they were cancelled by the hotel before they could be processed. Both parties refuse to interface directly with the other--and Wyndham refuses to get involved in all pricing disputes until all lower-level due diligence has been exhausted by the guest without a resolution and the case has been escalated fairly high up the management chain. Then, and only then, did I receive an obviously coerced e-mail from the franchise owner insisting that he had followed protocol and offering us an insulting 10% discount on our next stay for the inconvenience. In fairness, we did eventually get all of our security deposits duly refunded, but frankly, life is just too short and my time is just too valuable to repeatedly have to put up with the same hassle stay after stay.

Needs painting!

Nice check in experience. Clean room. Comfortable bed. Not fancy but I didn’t need that.

Self check-in

Overall, very clean. Its hard to be perfect, so I'll say this. You are getting more than you pay for. The a/c made a fair amount of noise, but cooled better than 90% of hotels I've stayed at. The price was the best part. 👌

It smalls to bad