Smugglers Cove Holiday Village

Excellent cabins. If your expecting the ritz dont be, they are kid friendly cabins and some are pet friendly. We always go with pet friendly cabins. They are clean tidy and have everything you need. Pools kept nice and grounds are maintained. You can fish behind the park. Famous tractor rides 50c per person. They are fun even for the adults. Remeber your bikes and helmets as they are strict on helmets. Highly recommend. We will be back

Cabin was dirty the signs say’s luxury cabins far from they are outdated with no room, showers are ok for children but only at shoulder on average size adult. Spiders on bunk bed and main bedroom child had to sleep on lounge. Air conditioning sub standard took over 6 hours to cool cabin heard this from numerous people staying. Has lots of potential just needs some TLC

Bad customer service (under bad management), cold showers, overflowing toilets, overpriced. Firstly, we weren’t told until arrival that I could not take my car inside (my partner and I met up at the campsite so both drove). This wouldn’t normally bother me however I had just purchased a new car, seen multiple cars jacked up with their tyres stolen and windows smashed on the way in, and there was no street parking anywhere close due to being over new years. I offered any amount of money including paying for an extra site just to keep my car on. Lady I spoke to refused to do anything and called the manager who did the same. What bothers me most is that there was more than enough room for my car to fit on the site we paid for as we only had a rooftop tent and kids swag (picture included to show how easily my car could have fit) but the lady was so rude and management wouldn’t budge at all even though whilst I was standing there talking, a couple of people tailgated in, there were MULTIPLE other sites with a combination of multiple cars, trailers, boats, caravans, but it was not at all possible for my little car to be allowed inside. Showers were freezing cold and in such gross conditions. Toilets were even worse with only 1 toilet available at the amenities block closest to us, as the others were overflowing and had wee and toilet paper all over the floor. On top of this, I understand it was busy due to New Years but campsites are so squished together that I woke up at 1am to a fellow camper vomiting at the bottom of our rooftop tent ladder.

A wonderful family friendly stay. The kids loved the pools, playgrounds, arcade, jumping castle and the highlight was the tractor train ride. Close to supermarkets and a short drive to the town centre. Absolutely no faults, cant wait for the family to return

Absolutely fabulous what a beautiful fabulous amazing holiday park I would recommend it to everyone I am absolutely relaxed ready start my new few weeks back at work kids are all relaxed thank you so much it’s been a rough year for our family and your beautiful family orientated holiday park has done more than you can imagine myself in the children, thank you so much

I booked two nights, and had to pay in advance….but will leave as soon as it is daylight and I can repack the car. Forget the money…If I had the choice, I would drive away right now. Absolutely revolting! Sign says ‘Luxury cabins’. LOL….total rubbish….really, just an outright lie! Cabins are VERY VERY SMALL with yukky old 1960s blue vinyl furniture. Bathrooms reek of Detol and the smell fills the cabin. Park is noisy and offers NO wifi….. SO unhappy.

Over priced & sub standard accommodation. The cabins are so small & inadequate. The shower was soooo small & the water went cold after 5 mins. The park is very noisy & needs a major upgrade. New cabins are needed. We won't stay here again & $200 a night is an absolute joke for the state of the cabin.

Stayed here over 5 nights. First few nights was during the week, so we have pretty much the whole park to ourself. The 2 bedroom cabin we had was excellent. Fluffy pillows, undercover carpark, supplies of coffee and tea for the few days. Even have washing machine and dryer. The back deck was a nice space to have, the aircon was great for hot days. Kids love the pool the most. Excellent stay, will definitely come back.

things are not as they look on the official photos. we had a 2 bedroom cabin, room was that small that I had to walk sideways to get into my bed mattress was well and truly past used time I woke up with very sore back and barely could sleep. The walls were that thin I could hear my son breathing in the bedroom next door, any sudden move and the wall might break. shower was very small and slippery . In the kitchenette the hot water tap fell off. Floors are of poor quality and has dents in it. The couch was nearly going to pieces when sitting on, I used my own chair from home. The whole unit needs to be refurbished. For the whole week we only had one towel each it cost extra money if you wanted an other towel. It was very noisy during our stay, I will never get back there again I had a lot of trouble with staff there, got charged double for my pre paid booking, and staff refused to pay the full overcharged amount back, had to get the manager to get things sorted out.