If I could give ZERO STARS, I would! I booked a double QUEEN room with a kitchenette. I was told upon check in that they did not have that room and there was nothing they could do about it, but they did have a double FULL room. I was in a bind and needed the room so I RELUCTANTLY took it. The room smelled. The floor was sticky. The desk had something sticky on it. I had to spray perfume, keep my shoes one, and wipe down the desk with baby wipes that I carry. NOT TO MENTION that I was charged MORE for this subpar room than for the room I reserved!!!!!!! DON'T ACCEPT RESERVATIONS IF YOU AREN'T GOING TO UPHOLD THEM!!! DO NOT USE THIS S**T HOLE!!!!!!!!!