Radisson Hotel & Suites Fort McMurray

I like the rooms

The hotel was fine, and the staff are friendly enough. The area(s) around the hotel could use some improvement

The elevator squeals as it passes by every floor and the heater in the room made noises as it tried to turn on.

It was a nice stay! The only disappointment was the pool and waterslide were down for renovations. It would have been nice to know when reserving as I chose it for the pool.

Front desk and staff CAN NOT be trusted!!!! Hotel overcharged me for my room over $130 and refused to refund me. I booked a standard room and they charged me for an 3 bed suite. After several attempts to get my money back I quit. They can be thieves and be VERY proud of themselves. Myself or my kids sports teams will never step foot in that place again. Also hotel pool was being renovated during my stay and I was not made aware of this when booking. Very disappointed in everything.

Too much noise of trucks passing through the highway in night,

Sad that we booked because it had a pool.but ended up being closed for renovations. Very noisy with road noise and had a very loud vand we could hear until early hours of the morning. The beds were adjustable soft/hard, which was interesting but mine kept inflating back to super hard through the night.

The hotel was great, however we chose this hotel for the pool and its availability was very limited. It was booked during the day and evening for baby swim classes. Basically unavailable in the morning and from 4-7pm. They would not run the slide untill aftwr 8pm and the hot tub was broken. Very disappointing for the kids and a huge deal beaker as a parent.

Hotel was decent. Only issue was one bed mattress was broken? It had a huge sag making the one side unsleepable. Possibly broken spring. Otherwise it was a decent place. Pool was good but water was very cold. Would be nice to have complimentary breakfast but McDonalds located across the street convenient for families with kids.