Courtyard Fort Myers at I-75 and Gulf Coast Town Center

First our keys didn’t work and TV batteries were bad The walls were so thin you could hear microwaves and doors slamming late into the night

No complementary breakfast, $400 a night and no breakfast. That's a rip off. Never going to stay there again. Rooms are average. Nothing spectacular about it. Not worth the price of stay

This particular property is very dated and has the resemblance of a hospital room. There is a large metal bathroom door and very basic amenities. The bed was not comfortable and the comforter was very thin. Overall I question whether this retro and dated hotel is simply overpriced and poorly maintained.

So so nice property Nothing to write home about..

The hotel was clean and the staff was very accommodating. As a Marriott rewards member they allowed us to check in early and check out late. The only thing we disliked was that the coffee shop didn’t open until 5pm.

Very clean... Staff was great

The room was isanely loud due to the air-conditioner. The pillows were rock hard and the staff was non-existent. Good location near shopping.

*** I will remove this review if I got refund of room which was double booked and cancelled in less than 1 hour! *** 1. I have been staying in this hotel for the past 2 days. Before and after I came to this hotel I called many times to request a King Spa room as soon as it became available. 2. But I was never updated for the same, even though it got available later. Today it got available, so instead of waiting on it, I booked the same and that new room is exactly the same as the existing one. 3. Right after I checked the room which is not like the one I wanted, I immediately cancelled the same so that they can give it to someone else. But now I just realised that it charged me a big amount for cancellation which was exactly the same as the current one. I talked to customer service and they said you need to talk to hotel staff but I got very bad experience the first time with Marriott with such unprofessional staff. 4. When I complained about this, the staff was very rude and they told me that you can move out. When I said this is not good, you did not inform me and when I did you should appreciate and support me.Should I swithc to another hotel chain?? I have been told that We don't care where you stay and they also said you can change the Marriott chain itself if you are not satisfied with Marriott hotels. 5. I always book hotels from Marriott only but this is my very bad experience and I have been punished for no reason. I know this might be my mistake that I booked from the website but my concerns are very genuine and I am not telling anything lie. If the other room is exactly the same as the current one then why such a big cancellation charge? Why should I pay for the rooms which are exactly the same? Only because you have a big cancellation fee and you want to make money from it? I already cancelled it and it's ready to use it for others. And I can still see on the website that it is available for booking. See below pictures and you will understand the customer concerns.... Below is the picture of room which I requested,

Safe place