Crowne Plaza FT. MYERS GULF COAST by IHG

I recently hosted a retreat at the Crowne Plaza Ft. Myers – Gulf Coast, and I can confidently say this was one of the best experiences I’ve had working with a hotel team. From the very beginning, Nicole and Stefanie made the entire planning process smooth, organized, and stress-free. If you’ve ever planned an event, you know how important that is and they absolutely delivered. Once we arrived, the experience only got better. The on-site team was outstanding—Mya, Karen, Frankie, Kevin, Brian, and Derrick (MOD on Sunday) all went above and beyond to make sure everything ran seamlessly. Their attentiveness, professionalism, and willingness to help created an environment where both myself and my attendees felt fully taken care of. The event space was clean, well-prepared, and exactly what we needed, and the guest rooms were comfortable and spotless. One of the biggest surprises was the food it was genuinely some of the best I’ve had at a hotel. Not only that, but the pricing for food, drinks, and services was very reasonable, especially considering the level of quality and service provided. To be transparent, I’ve hosted events at another hotel in Fort Myers for the past couple of years, and the experience there declined significantly. Coming to this property was a completely different experience. The difference in service, communication, and overall care was night and day. This team truly understands hospitality. I’ve been blown away by the professionalism and the way they handled every detail. I will absolutely be returning and highly recommend this hotel to anyone hosting an event or staying in the area.

I had an outstanding experience at this hotel from start to finish. Nick was very attentive, and genuinely committed to making my stay comfortable. Check-in was smooth and quick, and I was pleasantly surprised by how spotless and well-designed my room was. The bed was incredibly comfortable, and I appreciated the small touches—like quality toiletries, soft linens, and thoughtful room amenities.

Hotel is modern, clean and well kept. Easy lobby check in (thank you Rhona). The room was spacious, the bed and linens very comfortable. Bathroom was immaculate. Breakfast buffet was not the best, food quality was below average.

Great customer service and affordable food. Very clean and relaxing. Pool was perfect temp. Loved having fireplace in the evening.

Nick at the front desk was above and beyond We had a minor issue at the hotel And Nick cleared up the problem And made sure we were taking care of

It's an outstanding place. The location from airport and all the business/restaurants in surrounding area. Very clean, open and spacious rooms and beds. Only real noise you have is airplanes when outside at pool. The spacious patio is great. The staff is OUTSTANDING! So friendly and accommodating. Will meet every need. The food is also very good. Breakfast is of great value to us because we are a sports team.

Beautiful views and friendly staff! Room clean. The toiletries were so lovely we came home and ordered the hand soap.

Chase at the front desk was very helpful. The entire staff was cheerful and polite. Property clean and comfortable

Everything we asked for in advance was no problem and we had a great two night stay. We will stay at this property again when we are next in the area.