Verified traveler
January 8, 2024
On our first night we placed an open packet of cookies neatly on a counter top, but later awoke in the night to cockroaches. When I shared this with Sandy on the Front Desk staff I was told this is Florida so insects are present, but that I would receive some kind of discount and that she would speak to her Supervisor to agree how much. To date I have not received any money back.