The Factor's Inn & Factor's Cottage

There are shampoo, shower gel and body lotion, if provide some toothpaste and toothbrush more better. Also, there are nice desks and a bench/chair, it’s kind for us to sit at the desk to take a sip if there are two chairs available. Love the position of the hotel, it’s good for guys who have no cars like us , just right close to the start of the trail :)

There are no staff members at the Factor Inn, you have to check in at a larger hotel up the road and come back. Breakfast was not included even though it said it would be which makes the property overpriced.

Lovely big room with all the facilities we needed.

A so so experience inconvenient for dinner options

The room was dated and relatively clean, but not the greatest. It was difficult to get help when we needed it from the front desk

Wonderful place. Great landscaping and big room

Check in was horrible. First, you have to go back and check in at the Castle. There are NO perks. They show food and restaurant in the website and there is NONE. You can go to breakfast back at the Castle for 38pounds each. We asked about dinner for the 2 nights we would be there and they were booked solid (my fault). We wanted to sit outside and have a glass of wine and there was not a table or a chair anywhere. It was just a very disappointing experience. We stayed the next 2 nights at the Inch Hotel in Fort Augustus. It was awesome. Apparently, they are part of the same hotel group and they were very upset at our report when we were talking to them about it. We found a little place at the golf course 5 minutes away... The Caddy Shack. It was fantastic. Great bar, sweet people and good food. We went to dinner there twice and breakfast once. They told us that the restaurant at the Inn has been closed since before COVID. It seems the website could be easily updated to reflect the current situation. I will never book the Factor again.

Check in at the castle went well and directions to Factors Inn was good. This is an old pub with rooms. The room we stayed in was large with a lounge area but the room smelt dusty as did the communal areas. We spent most of the time with the windows open trying to air the room and decided to spend the evening out to.avoid the dusty smell.and feel of the air. The room was booked due to location and WiFi but there was slow and intermittent WiFi. This was raised but unable to be resolved effectively. We were offered the biliard room in the castle to use but decided to work in Fort William. Having travelled up the west coast of Scotland, this was the worst accommodation of the trip. I think you'd find a better room in a guest house or the Premier Inn in Fort William. These are tired rooms that feel neglected. It's a shame because they could be great bolth-holds for exploring the area. I wouldn't stay here again.